Greetings, Saviors!
We have been having much internal debate after seeing your feedback and would like to hear what you think about the following.
First, we would like to explain why we had devised the 3 month Exclusive Access plan.
The main concern we had with the Steam launch was whether we could provide a stable service upon release to a massive international audience.
There are numerous factors that can cause instability, but we anticipate that one of the main causes would be a higher concentration of players than we expected. Many unprecedented problems may affect the servers and creating waiting queues to counter this would merely cause inconvenience for everyone. Furthermore, intrusion of numerous bot accounts would also bring detrimental results to the server and the community.
We thought that the best way to provide a much more pleasant and stable gaming environment would be to estimate the approximate amount of players before the massive international release. This would prepare us to respond ideally as we gradually increase the player base.
As such, we decided that launching different types of Founder’s Pack sequentially would be the most realistic option after researching other cases in the past. However, we thought that Founder’s Pack purchasers for other games were not receiving sufficient benefits from the Early Access. Thus, we decided to increase the Early Access period. This decision would also allow us to have enough time to stabilize the servers and adapt to international service before opening up to the mass public.
However, we realized that we had missed some critical points after seeing the feedback on yesterday’s announcement. The largest point that we missed was that the 3-month gap may cause a divide in the gaming community. We had made options to access the game at lower prices after 1 or 2 months in order to lessen such a divide but realized that it wasn’t enough. The feedback gave us a chance to reconsider the initial plan of having 3 months of exclusive access as it proved to be too long for many players.
We consider communities to be an integral part of MMORPGs and we consider each and every single player to be important to us regardless of whether or not they pay for the game. We would also like to offer our sincerest apologies for changing to a Founder’s Server after announcing an Open Beta without sufficient explanation.
We would like to find a way to make amends for announcing a news that let many players down who had been waiting for an Open Beta.
Therefore, we would like to ask the users for their opinions on the following before making the final decision.
We understand you may not agree with any of the options mentioned below. In that case, please tell us what you think is a more reasonable method. We are always attentively listening to your feedback.
As always, we thank you for your interest, enthusiasm, and love for Tree of Savior.
Please refer to the information below for details of each launch plan before proceeding to the poll.
[ 1 Week Staggered Exclusive Access Period ]
The first option is to reduce the Early Access period to 1 week.
-
Founder’s Server : Exclusive Access 1
A. Price : $49.99
B. Exclusive Access Period : 7 days
C. Benefits : 650 TP + 2 Hair Accessories (Hanaming + Popolion Doll) -
Founder’s Server : Exclusive Access 2
A. Price : $29.99
B. Exclusive Access Period : 4 days(3 days after previous pass)
C. Benefits : 380 TP + 1 Hair Accessory (Popolion Doll) -
Founder’s Server : Exclusive Access 3
A. Price : $9.99
B. Exclusive Access Period : 1 day(3 days after previous pass)
C. Benefits : 130 TP
[ 1 Month Exclusive Access Period ]
The second option is to reduce the Early Access period to 1 month.
-
Founder’s Server : Exclusive Access 1
A. Price : $49.99
B. Exclusive Access Period : 1 month
C. Benefits : 650 TP + 1 x 60 day Token + 2 Hair Accessories (Hanaming + Popolion Doll) + 1 Companion (Hoglan) + 1 Stat / Skill Reset Potion -
Founder’s Server : Exclusive Access 2
A. Price : $29.99
B. Exclusive Access Period : 1 month
C. Benefits : 380 TP + 1 x 30 day Token + 1 Hair Accessory (Popolion Doll) -
Founder’s Server : Exclusive Access 3
A. Price : $9.99
B. Exclusive Access Period : 1 month
C. Benefits : 160 TP
[ 3 Month Staggered Exclusive Access Period ]
The third option is having the 3-month Early Access period as we mentioned.
-
Founder’s Server : Exclusive Access 1
A. Price : $49.99
B. Exclusive Access Period : 3 Months
C. Benefits : 600 TP + 2 Hair Accessories (Hanaming + Popolion Doll) -
Founder’s Server : Exclusive Access 2
A. Price : $29.99
B. Exclusive Access Period : 2 Months(1 month after previous pass)
C. Benefits : 350 TP + 1 Hair Accessory (Popolion Doll) -
Founder’s Server : Exclusive Access 3
A. Price : $19.99
B. Exclusive Access Period : 1 Month(1 month after previous pass)
C. Benefits : 200 TP
The poll will end in 24 hours at 4 a.m(EST) March 18th, 2016. Service shall start on a similar date regardless of which option is chosen.
[poll] - A. 1 Week Exclusive Access Period - B. 1 Month Exclusive Access Period - C. 3 Month Staggered Exclusive Access Period [/poll]
