It wouldn’t be so bad if they’d only just communicate. If IMC were to stop what they’re doing long enough to say “Hey, this is what we’re doing, we promise it’s in the works, looks like 2 months away about!” we’d all be happy enough to deal with the FPS issues.
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Still no word from any Staff at all in 5 days despite the several tags, likes, and replies all while keeping it on or toward the first page. Let’s take a look at what player posts that Staff members did reply to recently though as of the time of this message.
@STAFF_Amy: 300 Battle League points award Missing! 16 hours ago; Last Login: 8 hours ago
@STAFF_Ethan: Quest prizes not there? July 26th; Last Login: 11 hours ago
@STAFF_Ines : Login issues anyone else? July 9th; Last Login: 12 hours ago
@STAFF_Max: Lost Quarrel shooter 3 costume 15 hours ago; Last Login: 14 hours ago
@STAFF_John: ‘The First Fan Art Fest’ begins! 2 days ago; Last Login: 18 hours ago
Another notable reply from John from 3 days ago:
While I do love a good potato joke (and attached image of the spud in reference)… it does make me wonder why big-ticket issues like FPS concerns are left in silence.
Going on.
@GM_Sebastian: Hoglan Voucher Unredeemable 7 hours ago; Last Login: 24 minutes ago
@GM_Francis: Telsial Bot report at Downtown 14 hours ago; Last Login: 8 hours ago
@hkkim: I Love Tree of Savior; I Am Leaving Tree of Savior May 25; Last Login: July 31
Notably though the last time hkkim spoke about our FPS issues was: ! Please optimize the game, please it’s urgent! Apr 22.
How do my fellow saviors feel about the frequency and quality of our Staff/GM replies while bigger issues are ignored?
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I have a simple question and it demands a simple answer (i believe):
Why does IMC treat this game as if they don’t care about it?
i played around 800 hours of ToS in the past 3 and a half months. what do i feel about the quality of staff in IMC? i feel horrible and pessimistic about the future of the game. Also, i feel depressed about the huge drop in player base.
And again, ill just ask a simple question: Why IMC? Why do you let this happen? do you enjoy watching a game die? its not like anyone will ever waste money in the cash shop when a game is so unstable, low populated and underdeveloped… so why? why?
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I think they care about its future, for sure, but they don’t communicate it correctly.
To quote the Wizard of Oz:
“Pay no attention to that man behind the curtain!”
I feel it is IMC’s idea is to instead shift our attention toward other things while they pretend in silence that the concerns of a community are not substantial enough to warrant attention.
But you’re right. It certainly comes off as though they don’t care about its future. Or, at least, that they do not care about the players. It took @hkkim one day to come up with an acceptable, and lengthy, post to the concerns raised in the “I Love Tree of Savior; I Am Leaving Tree of Savior” post. One single day. Meanwhile he has not said one word about FPS issues since April, over a quarter of a year ago. I am not suggesting we all need or deserve immediate replies but one would assume that after raising a valid concern, and having it shared by many other players, that even a brief reply from any member of IMC that is tagged would help communicate to the players that their voices are heard.
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Just for reference, Rust did something like this.
It took a year.
Fortunately people were happy to continuing playing that game in droves because the gameplay makes itself due to the game being a sandbox. The playerbase was too hugely affected, it took a significant dip but kept a very solid base.
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We’re currently working on the problem of FPS decrease.
it’s an issue we’re testing internally.
We expect our frame improvements to produce positive results concerning this issue, and we will apply them as soon as the testing process is finished.
Please wait for us. We are aware and currently working on them.
Thanks.
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You need to comprehend how important it is the FPS issue in this game and MMO’s in general. The first thing people check/notice when playing these kind of games is the performance. This is a problem that’s been dragged since 2015 and you simply put bandaids to it.
There’s no point going TBL or GvG when the first wall you or your group face, is the FPS drop, where the guy(s) with the most expensive computer wins.
On top of that, add the swordsman class, which requires, movility (dash), skills (hitbox),manual dodge and a bad skill formula to the entire tree which makes a horrible combination for PvP in general.
Population drop will speak itself nonetheless.
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Thank you Amy for taking the time to make a reply. What kind of improvements are you testing? What kind of results are you at right now versus the expected results that you will be comfortable with releasing in an update? What is the time frame we are looking at?
In short it has been over 3 months since hkkim made a similar statement, that FPS was an issue that was being worked on, and you help confirm this now but with little more information provided on the matter and how it will be addressed.
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Meanwhile IMC still won’t fix my weapon that disappeared due to a golden anvil bug Upgraded my item using golden anvil and it disappeared
@STAFF_Amy
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Giving timescales to communities is universally a dangerous thing and are generally dodged until they can be completely certain of it themselves.
When nobody is willing to give a timescale it is a safe assumption that they simply don’t know internally themselves at this point in time. They might have some hopes and dreams, but there are a lot of surprises that can and almost always knock back timescales in dev.
Everything else however would be nice to hear, but I think it’s an unreasonable expectation to get a timescale if they don’t know themselves, and the only companies that ever admit to not knowing something are indie developers.
I can guarantee that when they know, we’ll know, because they want to be able to tell us that kind of information, but can’t. If they gave this community a timescale and then failed to deliver it would be a far bigger drama storm than ignoring the question, if they admit to not having a timescale then people ignorant of development realities will take it as evidence of incompetence. It’s just a lose-lose situation for them with the less impactful evil being to stay quiet.
Again though, talking about certain technical aspects would be nice, my assumption however is that in order to talk about the technical they need someone working on the technical to take time away from working on it to make sure the PR staff aren’t saying incorrect things and get the details correct. Often those staff in development teams are somewhat unwilling to do that compared to continuing to work on the problem.
But they should take the time to address the details of what they’re working on. It brings fevers down a few notches for a significant amount of time and relieves people’s worries knowing what is actually happening. It’s worth weeks of further quiet on the issue.
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When one of your items in game does not perform as it should and it costs the player something that they invested their time and money in order to achieve, the staff should assist rather than saying sometimes it happens even if the result was unintended. Is this incorrect @STAFF_Amy
goodluck, i hope your team are aware of the current stats of the game.
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In this case people with expensive computer still get crappy fps, so tos is not p2w?
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Players have returned is that a joke?
I can’t imagine what kind of pc you guys are trying to run ToS on.
I got a 400usd cpu, from 4 years ago. Yet TBL runs without any heavy fps drop like World Bosses.
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I have i5 2.7 GHz 6gm RAM NVIDIA 315m And when I hit 2 mobs+ with seism skill from barbarian… my fps drop to 15 from 40-50.
Is that normal??
Amy, the problem is literally that the game is struggling to perform as it wants to, because its cramming everything only onto one core which is even preventing hyperthreading. It wants to run faster but it keeps straining itself based on the engine it was made on. Optimization patches will help boost it, but until you guys add multi-core compatibility with the game, this process will only repeat itself like a broken record.
But make sure you tell your superiors, to ONLY use TBL and GvG settings (where there are a large amount of people onscreen doing things) to test. Seeing as how those are the modes that actually push the engine, it makes sense to see the larger amount of FPS improvement there.
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To the first point, there is still a delay when you do that, when I play face to face with someone, when She stopped do in that I still seen her’s character moving, when we are running straight, sometime we seen our character moving back, stop, or getting ‘‘struck’’ for nothing.
I like the sistem anyway, of automatical replacement.
Looking forward to having the frames back. Fight on through all the haters and 
days. Maybe more testing before putting in big mergers though. 
Still 
ToS just be more careful with my favorite game.