You need to share the final statistics, when you stop (ctrl+c) the ping process. This is what they want, not the ping itself
Start the Ping process
Play the game
When freeze happens, stop the ping process (ctrl+c)
When you stop the process, a statistic section will be created at the cmd window
Share this statistics section
Bonus: You can stop the process and then, when freeze ends, restart the ping again. To do so, just press the up arrow key on your keyboard at the CMD window, it will bring back the last command you entered, which should be the ping command.
This helps myself to keep track of multiple freezes in one CM entry. The only tricky part is to scroll back the CMD window to get all the statistics, but if you save it right away, you will not have this problem.
Processor
Processor Intel® Core™ i5-6600K CPU @ 3.50GHz
Manufacturer Intel
Speed 3.5 GHz
Number of Cores 4
CPU ID BFEBFBFF000506E3
Family 06
Model 5E
Stepping 3
Revision
Memory
RAM 8.0 GB
Video Card
Video Card NVIDIA GeForce GTX 1050 Ti
Manufacturer
Chipset GeForce GTX 1050 Ti
Dedicated Memory 4.0 GB
Total Memory 8.0 GB
Pixel Shader Version 5.1
Vertex Shader Version 5.1
Hardware T & L Yes
Vendor ID 10DE
Device 1C82
Plug and Play ID VEN_10DE&DEV_1C82&SUBSYS_62513842&REV_A1
Driver Version 23.21.13.9135
Operating System
Operating System Microsoft Windows 10 (build 16299), 64-bit
Service Pack 0
Size 64-bit
Edition NVIDIA
Version 10.0.16299
Locale 0416
BIOS
BIOS BIOS Date: 07/25/17 16:18:06 Ver: 05.0000C
Version American Megatrends Inc. F22
Manufacturer American Megatrends Inc.
Date 07/25/17
It was a lot laggy than usual, even for a regular week day. After the maintenance lag was fine, but this particular CM was not. All party mates were reporting lag issues, not only me. The next one no lag problems though.
============================================================== Second Challenge Mode
June 07, 10:20pm server time
Sausys Room 9 - channel 1
No footage of ET, Saalus, Dungeons and Lv.330 Raid again cause I’m not getting freeze inside these instances, as I mentioned before. Not sure why, but I did all last night too and only got freezes at Challenge Modes and regular maps while moving around them.
Brazil - south (Porto Alegre)
5Mbps cable connection ISP
Team Name: Kleist
Region: Brazil / Rio de Janeiro ( southeast )
Internet: NET 30 mega
After testing several times at different times, I noticed that ms does not wobble in locking. But at times when there are few online players I realized that the locking number drastically reduces.
As we can see, the problem is not the ping, but the server, the lag is stronger on weekends and at night, because WE HAVE MORE PLAYERS PLAYING AT NIGHT AND WEEKENDS.
Hi, My name is Luis and I’m playing (trying to) from Rio de Janeiro, Brazil.
That’s my ping test results, I hope that helps and you guys can fix it. Thanks =/
It has data, has video, has photo … F * * K IMC what more do you need to see the S * * T that is this server! The money you take from the Muggles in the gashas is not enough, is it?
From Recife - Pernambuco - Brasil
Still, the game it’s completely unplayable and it freezes every 30 seconds or so i really like this game, but it’s so HARD to be a player when it feels like our concerns aren’t being heard
Map: Sausys Room 9 - Channel 5
June 09th, around 01pm server time
*Freeze: 13:16 to 13:38 (22 seconds)
– A lot of lag happening this weekend, you can check after 10min of video
(no ping screenshot cause I was requesting the wrong server, but strangely it was working :x )
Brazil - South (Porto Alegre)
5mbps cable connection ISP
Is there anything else we can do to help you out besides these ping tests? I think we can safely say that they are being redundant now, don’t see a point of keep on doing them. I will stop providing them, cause I can’t go more than what I already listed above and these tests seems to not add anything new to the table anymore.
I don’t think we can get anything more from it, and the lag that occurs at the weekends are not helping at all.
Please, let us know if you need anything aside from this ping tests.
And PLEASE, provide us answers. Like, real concrete answers.
The feeling that we are having as players is that nothing has been done so far from the game team, and is frustrating to see people willing to help, doing their part, but not getting answers or anything.
Personally, I feel that I achieved more than the dev team just by looking at the videos, cause you guys don’t update us with what you discovered, what you have in mind and what you are doing.