Tree of Savior Forum

Ping test for [SA] Silute players after 4/10 Maintenance

You need to share the final statistics, when you stop (ctrl+c) the ping process. This is what they want, not the ping itself :slight_smile:

  1. Start the Ping process
  2. Play the game
  3. When freeze happens, stop the ping process (ctrl+c)
  4. When you stop the process, a statistic section will be created at the cmd window
  5. Share this statistics section

Bonus: You can stop the process and then, when freeze ends, restart the ping again. To do so, just press the up arrow key on your keyboard at the CMD window, it will bring back the last command you entered, which should be the ping command.

This helps myself to keep track of multiple freezes in one CM entry. The only tricky part is to scroll back the CMD window to get all the statistics, but if you save it right away, you will not have this problem.

Sever Time: The first one 05:34 pm // The second one : 05:34 pm
Region: Brazil - Pernambuco
Internet: GVT 15MB
Map: Sausys room 9

1 Like

System: AMD FX8350, 16GbRAM, radeon HD 7850, windows 10
Internet: vivo 25mb
Location: Brasilia - Brazil

10:23 (server time) ch 2 epherotao

Capture

Thank you everyone for the ping tests :sob:

3 Likes

Freezes during SR9, AM 12:42 server time

Processor
Processor Intel® Core™ i5-6600K CPU @ 3.50GHz
Manufacturer Intel
Speed 3.5 GHz
Number of Cores 4
CPU ID BFEBFBFF000506E3
Family 06
Model 5E
Stepping 3
Revision

Memory
RAM 8.0 GB

Video Card
Video Card NVIDIA GeForce GTX 1050 Ti
Manufacturer
Chipset GeForce GTX 1050 Ti
Dedicated Memory 4.0 GB
Total Memory 8.0 GB
Pixel Shader Version 5.1
Vertex Shader Version 5.1
Hardware T & L Yes
Vendor ID 10DE
Device 1C82
Plug and Play ID VEN_10DE&DEV_1C82&SUBSYS_62513842&REV_A1
Driver Version 23.21.13.9135

Operating System
Operating System Microsoft Windows 10 (build 16299), 64-bit
Service Pack 0
Size 64-bit
Edition NVIDIA
Version 10.0.16299
Locale 0416

BIOS
BIOS BIOS Date: 07/25/17 16:18:06 Ver: 05.0000C
Version American Megatrends Inc. F22
Manufacturer American Megatrends Inc.
Date 07/25/17

Sound
Audio 1
Sound Device NVIDIA High Definition Audio
Driver 1.3.36.6
Audio 2
Sound Device Steam Streaming Microphone
Driver 8.33.15.17
Audio 3
Sound Device Steam Streaming Speakers
Driver 17.56.13.764
Audio 4
Sound Device Dispositivo de High Definition Audio
Driver 10.0.16299.251

Drives
DVD
CD
Size 930.6 GB
Free Memory 797.4 GB

Software
Internet Explorer 11.431.16299.0
Chrome 66.0.3359.181
Firefox
Safari
Java
Flash 29.0.0.171
DirectX 11.0
.NET 4.6.2
QuickTime
Adobe PDF Reader

Two more Challenge Modes to report freezes. Both from yesterday (June 07th).

==============================================================
First Challenge Mode
June 07, 09:40pm server time
Sausys Room 9 - channel 1

Freeze:
*02:54 to 03:17 (23 seconds)

It was a lot laggy than usual, even for a regular week day. After the maintenance lag was fine, but this particular CM was not. All party mates were reporting lag issues, not only me. The next one no lag problems though.

==============================================================
Second Challenge Mode
June 07, 10:20pm server time
Sausys Room 9 - channel 1

Freezes:
*07:58 to 08:21 (23 seconds)

*16:42 to 17:05 (23 seconds)

==============================================================

No footage of ET, Saalus, Dungeons and Lv.330 Raid again cause I’m not getting freeze inside these instances, as I mentioned before. Not sure why, but I did all last night too and only got freezes at Challenge Modes and regular maps while moving around them.

Brazil - south (Porto Alegre)
5Mbps cable connection ISP

1 Like

Team Name: Kleist
Region: Brazil / Rio de Janeiro ( southeast )
Internet: NET 30 mega

After testing several times at different times, I noticed that ms does not wobble in locking. But at times when there are few online players I realized that the locking number drastically reduces.

1 Like

As we can see, the problem is not the ping, but the server, the lag is stronger on weekends and at night, because WE HAVE MORE PLAYERS PLAYING AT NIGHT AND WEEKENDS.

2 Likes

Hi, My name is Luis and I’m playing (trying to) from Rio de Janeiro, Brazil.
That’s my ping test results, I hope that helps and you guys can fix it. Thanks =/

1 Like

is not a ping problem, it is a server problem

8:45(server time) ch 2 epherotao

Capture

1 Like

Pergunta para todos aqui sobre o freezing em Silute :point_down:

It has data, has video, has photo … F * * K IMC what more do you need to see the S * * T that is this server! The money you take from the Muggles in the gashas is not enough, is it?

image

From Recife - Pernambuco - Brasil
Still, the game it’s completely unplayable and it freezes every 30 seconds or so :confused: i really like this game, but it’s so HARD to be a player when it feels like our concerns aren’t being heard

1 Like


I tested my ping during challenge modes that is when the latency and freeze problems occurs more to me.

teste%20de%20ping%20in%20game

1 Like

at this rate, in 2021 they will fix the lag. cmon guys dont be stupid, just stop playing this game.

1 Like

Map: Rainbow Orsha (Rainbow Trek event map)
June 08th, around 9pm server time
*Freeze: 01:29 to 01:52 (23 seconds)

===============================================================

Map: Rainbow Klaipeda (Rainbow Trek event map)
June 08th, around 09:30pm server time
*Freeze: 02:59 to 03:22 (23 seconds)

===============================================================

Map: Sausys Room 9 - Channel 5
June 09th, around 01pm server time
*Freeze: 13:16 to 13:38 (22 seconds)
– A lot of lag happening this weekend, you can check after 10min of video

(no ping screenshot cause I was requesting the wrong server, but strangely it was working :x )

Brazil - South (Porto Alegre)
5mbps cable connection ISP

2 Likes

Brazil - MT
30mbps Net Virtua isp

2 Likes

Map: Sausys Room 9 Channel 5
June 09th, around 10pm server time

  • Game completely lagged, you can see it in the whole video

*Freezes:
-06:56 to 07:18 (22 seconds)
-17:02 to 17:25 (23 seconds)

No ping screenshots… I was doing the ping, but they are always the same, the difference is only the amount of packages…

=================================================

To sum up, here are all my reports:





=================================================

All information I can provide just by looking at these freezes and recording them:

Add to the list that they started with the mage rework patch and are going on since that day

=================================================

@STAFF_Letitia

Is there anything else we can do to help you out besides these ping tests? I think we can safely say that they are being redundant now, don’t see a point of keep on doing them. I will stop providing them, cause I can’t go more than what I already listed above and these tests seems to not add anything new to the table anymore.

I don’t think we can get anything more from it, and the lag that occurs at the weekends are not helping at all.

Please, let us know if you need anything aside from this ping tests.

And PLEASE, provide us answers. Like, real concrete answers.

The feeling that we are having as players is that nothing has been done so far from the game team, and is frustrating to see people willing to help, doing their part, but not getting answers or anything.

Personally, I feel that I achieved more than the dev team just by looking at the videos, cause you guys don’t update us with what you discovered, what you have in mind and what you are doing.

@STAFF_Amy @STAFF_Yuri @STAFF_Ines @STAFF_Ethan

A funny joke that sums up the weekend. It is funny, but is sad and shameful too

6 Likes

Location: Brazil, Salvador
ISP: Oi velox 15MB

1 Like