The DEGREE of “hate” is unsubstantiated. This isn’t a triple A game with the resources to do most of what we expect and we are expecting too much. The IMC team consists of a floor of a building in Gangnam, Korea which is… small to say the least.
However, the outcry is warranted by the mere fact that the more we complain, the more they are aware of the situation and motivated to change. The only reason my classes (I’m a teacher) are so good the way they are now is because I took all my student’s criticisms to heart and implemented the changes they wanted. I didn’t Implement ALL of them, and I sure as hell didn’t give out experience tomes everytime ■■■■ hit the fan but I did do the changes, that I thought that were valid.
Which is where I think IMC’s major fault is. Their decision making is very narrow, much like the game. Extremely questionable choices were made from game design, implementation, to marketing.
Just as an example, take a look at the keyboard functions and commands. CLEARLY, it was made with design choices revolving around controllers and keyboard. It was meant to play like a console game. We all know why they did it with the steam box hype, android/tablet compatibility, etc etc. But they failed to consider exactly how many people are ACTUALLY playing on mouse and keyboard. The VAST majority are keyboard and mouse and much of the functionality is broken and clunky. Not to mention using arrows to control. I don’t know if they’re aware but most people use ASWD to move. It would have been better to keep that to move and use something like numlock for spells. But even then you get weird situations where archers are better with mouse. Too many questionable design choices.
Another extremely questionable choice more related to the complaints is server division. Now, IMC didn’t know how big the divide between BR’s and NA would divide the servers. Frankly, it’s unwarranted too, BR’s don’t have the plague and are actually quite nice people. But they should have started with 4 separate servers. NA East, NA West, Europe, SEA. That’s virtually how all MMOs generally divide it. 2 Servers CLEARLY wouldn’t cut it. And all of them on NA East? Servers aren’t THAT expensive and the overhead costs are beans compared to how much the quality increases with the little investment they put in. They tend to air on the side of financial caution rather than quality assurance.
And that’s where games deteriorate, as with anything. When you’re more concerned with money, you cut corners and make horrible choices. Hope for change.