I agree many things are not as they should be, but you need to inform yourself better. This is early access to a beta (a paid beta if you prefer), just as the announcements have called it. This is clearly not a finished product and no body has said it is.
And you are being “charged” for anything. The moment you paid for early access you must have known that this was a beta and understood what that meant.
You might as well have waited for release if you wanted a “finished product”.
@Topic: Some dungeon resets would be nice…