Hello everyone,
Here I will introduce to you how to solve the crash/arranging files bug due to new change of TOS client.
First: Uninstall the current Visual C++ Redistributable for Visual Studio 2015 (x86/64) on your computer. Reboot after finishing uninstallation.
Second: Download and install the following version of Visual C++ Redistributable for Visual Studio 2015 Update 3 v14.0.24215.1 (install both version):
Download Link
or
Direct link for x64
Direct link for x86
After installation, please reboot your computer.
Note: In case you have problem with the newest version (like client still doesn’t show up), try this older version v.14.0.23.026.0 instead. Remember to uninstall the newer version first then install this version and reboot your pc.
Q&A:
-
What should I do when I can’t install those files above? It gives me weird error message!
–> If you have followed all steps above and still can’t install, please follow these steps if you are using windows 7:
a. Type DXDIAG in the run box and check your windows 7 build number.
As you can see, the windows 7 build number in the picture is 7601. If your build number is 7600 or lower number, you will not be able to install the Visual C++ Redistributable for Visual Studio 2015 files above.
b. Uninstall all Visual C++ Redistributable version (if have) in your computer first. After that, open Windows Update and check/download all patches from there (including essential and suggested updates). After finishing updating, please type DXDIAG in run box to make sure your build version is 7601 like the image. Now you should be able to install the Visual C++ Redistributable for Visual Studio 2015 I posted above as well as enter TOS. -
I can open TOS and choose characters. However I got crashed when entering maps. What should I do now?
–> If you are using addons, please uninstall “Chat Extend” addon. -
I can play TOS now but still got VGA crash randomly. What should I do?
–> Please update game client to the latest version. IMC has fixed this. If you still got VGA crash randomly, verify/re-install game client is suggested -
So finally what will I get from this Visual C++ Redistributable for Visual Studio 2015 change of TOS?
–> As IMC said, it helps to improve performance a bit. For me, I no longer encounter the friends login/logout stuck message as well as friendlist crash bug -
My computer already has newer version of Visual C++ Redistributable for Visual Studio like 2017 so is it ok if I install earlier versions like 2008, 2010 or 2015 beside my 2017 version?
–> Don’t worry, that’s totally fine. There will be no software confict or anything harmful to your computer. -
My computer is using Windows 64-bit version, why do I need to install VC 2015 x86, can I just install x64 version?
–> If you don’t install VC 2015 x86, TOS won’t start. -
I have installed the latest version of MS VC 2015 but the game still can’t start, what should I do?
–> Uninstall the current version in your computer, download and install the older version instead. Remember to reboot after installing.
Hope this will help you. In case your problem still remains, please install Team Viewer and contact me via message. I will try my best to help.