Tree of Savior Forum

Help me please > launcher show nothing and cant start the game

[On my new computer]

I cant launch the game when I click “PLAY” BUTTON on steam app

the launcher appears and shows nothing

I already tried

Reinstall
Run as admin
Turn off my antivirus
run TOS directly from C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\patch
Update dirextX to latest version

but it still don’t work

I really want to play this game please help me.

Thank you

Maybe you could try to verify cache


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2 Likes

hi there, if this is the first time you launch the game, you may need to update the game client. The screen you showed above is the TOS updater. Check your network flow to know if your client is updating or not. Normally, if that updater is still there, there is nothing wrong and it is just downloading patches (may take awhile). If that updater disappears and the game still doesn’t start, your game client may have something wrong.

So what should you do now? Re-open the game via the “play” button in steam and leave that screen for around 20-40min. If that still doesn’t work, feel free to send me message with your teamvier info. I may take a look at your pc.

Good luck!

1 Like

Finally It’s work

I can play TOS now

Thank you very much.

:joy: :joy: :joy:

1 Like

@jitboon.sk135 how did you resolve the problem? i tried everything i can. but still dont work