We will be holding the scheduled weekly maintenance as notified in our previous announcements. The detailed time can be seen down below. More details will be provided on what will be tweaked in a later announcement.
- Scheduled Time for Maintenance : 1~5 a.m. (EDT) April 5th, 2016
We would like to use this chance to apologize for the inconvenience that many of you have experienced during the launch week.
We are constantly keeping an eye out for your feedback to see what the more prevalent issues are. Through your feedback, we are able to figure out what can be fixed quickly and what requires development time.
Some issues have been carried over from older versions, other unknown issues have occurred because they hadn’t been exposed to such focused stress and yet others are due to connectivity issues between us, Steam, AWS, and individual clients.
The more major bugs/issues will take longer to iron out since we do not wish to negatively affect other aspects of the game. Others can simply be dealt by a hotfix / patch during shorter maintenance periods.
Once again, we would like to apologize for the poor connectivity and numerous in-game issues that many of you have experienced last week. We also wish to thank you for your continued enthusiasm, patience, support and love for Tree of Savior.
[ADDED on 12:00 April 4th 2016]
We apologize for the recent issue where users were unable to access dungeons through the party matchmaking system. To compensate for it, we will be providing the following.
WITH: Instanced Dungeon Reset Voucher (x5)
UNTIL The compensation message and rewards will last until Saturday, April 9, 2016 01:00 AM (EDT)
We apologize for any and all inconveniences this issue has caused.