Region: Buenos Aires, Argentina
ISP: Fibertel 25 MB
mañana vamos a grabar un video para que nos crean xD hay que mostrar que se pega todo, pero que el chat sigue andando, y los mobs se congelan :T
(forgot I was in the international forum lol… we’re uploading a video tomorrow to show how the freeze happens, literally everything freezes, mobs, casts, etc, but chat still can be used, and after the freeze ends, everything’s normal, no damage or casualties other than swell body fading 
)
1 Like
Team Name: Kodashy
Region: Chile
ISP: VTR Banda Ancha S.A.
later:
Finally the ping in game during 2 different freezes
Good morning, follow the ping test on both the cmd and the cloudping site.
Tem name: LoopLK
Country: Brazil
City: São Paulo
ISP: Vivo Fibra Ótica
Heya! alright then… lemme share mine as well tho… been playing here in Silute for almost a year now… I am from the other side of the planet and the game was running smooth even though with very minimal delays, (probably because of server location ) but since the Second Anniversary Patch came along, it was kinda difficult for me to play.
Country: Philippines
ISP: PLDT
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o Ping está ótimo, os únicos problemas é que o servidor, “CONGELA” “Freeze”, durante 1 minutos muitas vezes. isso está fazendo muitas pessoas desistirem de jogar.
Team: Copperbane
Region: Chile
ISP: GTD Manquehue
The issue are lag spikes that freeze all, but are really random. I just returned and found this issue, happen too when was the first migration to BR…
Follow my tests:
Freezing is occurring sometimes.
In that moment the ping in game (//ping) is about 3kms = 3s, sad 
@leonardomais
Could you inform us your region?
And if you have the lag issue video, please send us it to solve that ‘freeze’ issue.
@diego_apds
Thanks for sharing your ping test result.
If you would like to inform your region and internet network information, :
@javier.mendez
Thanks for your feedback!
We will check with your ping test result!
Many thanks!!
1 Like
Region: Brazil - Southeast (São Paulo)
ISP: Vivo
Internet plan: 50 MB
The ping is ok, but, as everybody is saying, the problem is the freezing. Yesterday, while running dungeon 300, the game froze, disconnect, and froze even my pc. I thought it was only me, but I saw other players saying that the same occured to them.
Is the data already enough? We can keep sending proof that the game needs improvement