Tree of Savior Forum

No key? Not same region?

General Discussion
#41

I registered when there was like 40-50k people… A lot of people registered in the 120+k area and got a key. I emailed the staff. Lets see.

#42

Same to me, a friend got the key and I didn`t. Someone from the staff is reading this? or decided to fully ignore?

#43

I am located in the Eastern United States, why am I excluded from a beta test? Either this is poorly written, or cryptic. Because it doesn’t make any sense to me.

“It is so unfortunate that we could not accomodate you for the Beta Test this time since your conditions did not meet our requirements. ex: registrants from the counters where TOS has local publishers and etc.)”

An explanation please? Obviously I live in a qualified region.

#44

I am from France and I don’t have the key too… I wait tomorrow. I’ve register from facebook.

#45

I live in Canada and I didnt get the key. I bet they have a limited amount of keys even though they said it was unlimited. It doesnt make any sense for them to do that but they did… I am kinda pissed but w/e it is just a beta right ? I just hope the company dont treat us the community like that more times… It is really disrespectful towards us to do that… I just wish they were more truthful to their future consumers…

#46

Im sure the reason is a lack of keys, even if they said that steam gave some more of them, obviously it was not enough, so the decision was as simple as stupid - give us some ridiculous reason i.e. problems with region or publisher.

#47

I’m in jersey (east coast usa) and I signed up for the site and such in august, and I got the same message on the site. Apparnetly people in the USA can’t play ToS?

#48

have no email which is fine, but on site I get the same message on Tree of Savior site

"It is unfortunate that we could not accommodate you for the Beta Test this time since you conditions did not meet our requirements(ex:registrants from the countries where TOS has local publishers and etc)

We hope to meet you in our future tests and we will try or best to listen to user suggestions and feedback all the time.

Thank you for your interest in Tree of Savior"

I’m in Canada, anyone else up north get in?

#49

I tagged the staff member @STAFF_J and he SAW the message cause it tells me he did… but no response…

#50

Well, that means one of two things. Either this is one of those issues they have to look the other way on because of relations with steam, and they’ll play it off as a bug or something, or said person is waiting till the people in charge tell him what he can say.

#51

good friend now you can create a topic talking about what the BMI promised and not fulfilled as the deadline has passed but talk quietly without exalting

#52

I do not know if it was a mistake but I entered the site Tree of savior Fan base and put on the server status and ITOS Gabija was online and then was turned off and the Korean opened interesting

#53

anxious to 2 cbt //////

#54

any chances that those ppl who are unqualified to get the keys are using VPN/proxy when they registering???

#55

Even then it doesn’t matter i believe… Your emails are created some place… I didn’t do that and didnt receive a key… my brother whos a room away got one.

#56

Welp, if I don’t see the key by tomorrow and im still getting this message then im just forgetting about ToS and I’ll focus on BnS. Not a big deal, I don’t need the nostalgia in my life as much as a real action MMO/esport.

GL gettin your keys guys.

#57

What really makes me sad is that the staff from IMC doesn’t respond to this. Some things are clear already:

  • All people who get the message are from a qualified country
  • There are many people who registered much later (100k+) but still got a key and some others (below 50k) didn’t get one

If the number of keys is REALLY the issue here, they should have given the people who registered sooner give the keys first, since it would just be fair. My friend registered 3 hours before the deadline ended and he got a key, while I didn’t… Now he will be able to enjoy the game, while I will have to listen to things like “omg the game is so amazing”, what kinda pisses me off, to tell the truth… I played Ragnarok Online for 8 years and was really looking forward to finally get my hands on ToS and now this… Really frustrating. If the staff would at least respond and explain what really happens, it would be much less frustrating and I at least would know what I can or can’t do now…

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#58

I really think this was an error on their side. Can someone from the admin team reply to this thread. Fix the message. It should be “Tough luck kid, better luck next time.” and not the “It is unfortunate that we could not accommodate you for the Beta Test this time since you conditions did not meet our requirements(ex:registrants from the countries where TOS has local publishers and etc)”

This would clear out the negative thought we have and this would really make your die-hard fans happy (Including me of course).

3 Likes
#59

You guys should also try this. Maybe it helps some people:

#60

Yep received my key just now Via email. There is still hope guys! Watch for those emails! On the website it still tells me i dont though so don’t pay attention to that!

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