Same problem Here Game Restricted
Server: SEA Telsiai
Team : KekkaiN
Location : Indonesia
Same problem Here Game Restricted
Server: SEA Telsiai
Team : KekkaiN
Location : Indonesia
cannot acces my acount
server: telsiai
team: Adhriane
my team doesnt appear on ban listā¦ but i cant login to game with same problem like other saviors hereā¦ sighā¦ already send email also
Are you in Indonesia?
yes im from indonesia
what happen?
Yup, playing from Indonesia for some work reasons.
Any chance to allowed connection based on Steam affected region only?
@Staff_Julie yes i am, but 2 hours ago, i was able to access to SEA server once. but when i logout and tried to login, this problem happened again.
if yes, we canāt acces our id ever again? so sad
Yes but im buying it tho, with legal way,
Also i always playing international server.
Is it really that bad? That you banned all of indonesian player while they are also paying for playing it?
I mean itās not really fair
I do love play tos and i really enjoy meeting new people from other country, help and play together. Why the staff must banned us like that??
Hi Julie
To answer your question - I am not playing from Indonesia.
I am playing from Australia.
Regards
Grup
nope, i from thailand. but i played it from indonesia. because i was in college in indonesia. please help me.
Okay everyone before we organize this issue and make a separate announcement, Iād like to let you all know what I think has happened to most players here:
We initially requested Steam to IP-block Indonesia, but it turned out our game server itself didnāt block Indonesian players from connecting to the servers. As a result, players who either were outside of Indonesia at the time of or were in Indonesia but used VPN/other methods to purchase the founderās pack were able to play the game.
We got a notice from our Indonesian publisher that some players were violating our region restriction agreement by connecting to the Steam server from Indonesia, and we had to IP-block those players individually.
Players from Indonesia were not supposed to play on the Steam server. Please wait for an official announcement on this.
If this doesnāt apply to you, please wait until the support team looks into your ban issue.
If may i ask that means we lost all money we spent there??
oh I see, so thatās why I canāt connect to the game
I get a founderās pack from my guildies from iRO that live in Singapore. And when I tried to open it, it said that it can be opened from SEA (including indonesia).
wellā¦
if it really have to be like that then, thatās okay (it really is sucks tho since my guildmates are mainly from singapore and australia).
but really, thanks for letting us have a taste of this game in this community even for a bit.
Iāll try to have a go here in indonesian server well really have a low expectation of it even with the same game
again, thanks
I just checked here since I heard from friends that tomorrow (GMT+7) there will be closed beta with no key required. but it always shows tcp error to me
could gorgeous ms.Julie contact them somehow to make it online, wanna download the actual game
i think yes, depend on staff announcement, yes we also broke cause this, also our 150++ hour and 300$ ++ have never come back again
yes im from indonesia
Thatās kinda ridiculous thoā¦ Why we canāt even play in āinternationalā serverā¦
Wonder if thereās compensasion for thisā¦
rip āINTERNATIONALā āSEAā server
Hi Tree of Savior, if youāre not letting us to play after you getting our money. Youāre violating our Consumer Protection Act
Undang Undang Republik Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen
I believe Tree of Savior is violating our rights which is :
And based on your terms of service which i see on https://treeofsavior.com/ts/
I should be able to get refund based on my rights because you never said you blocked Indonesia from playing your games
which is stated :
If Tree Of Savior doesnāt let me from Indonesia playing your games, since Tree Of Savior are treating us discriminatory by blocking Indonesian people from playing your games.
There is so many reason why indonesian didnt want to play at our local publisher(Gemscool)