Tree of Savior Forum

Behind the scenes @ IMC

Just a little something that we put together to show a glimpse of what is happening behind the scenes.

Hope you enjoy :slight_smile:

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You guys shouldn’t have hired popolion devs in the first place. jk! :stuck_out_tongue:

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Bu…but… Popolions! :heart_eyes:

He’s head of our QA team btw in case anyone wanted a little more background info. :slight_smile:

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You have doomed yourself @STAFF_Ethan…

now I will ask for more everyday for all eternity

Errmm… Everyday might be a bit of a tall order…
How about ā€˜as fast as I can bribe one of our artists with donuts?’ :wink:

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I can live with that, but I want donuts too :blush:

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I’ll let you have your pick if you manage to drop by sometime. :grin:

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do you have popodoges too?

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Nope, none of those… Sorry :frowning:
Maybe a Battlebird or two…

@STAFF_Ethan @STAFF_Amy Hey guys, a little off-topic but I think will help you guys handle game suggestions and bug reports better moving forward.

In the website, maybe you can add and maintain a section that lists all collective player suggestions (only ones that makes sense or most hearted) as well as bug reports, preferably with a datestamp (date it was first reported/suggested) and a short description (if it requires a more detailed description you can simply link to the thread).

Also, include a column labeled ā€œStatusā€ where you can put whether an item is ā€œAcknowledged (or maybe Pending)ā€, ā€œIn the works (w/ date on when it started)ā€, ā€œCompleted (w/ date)ā€, "Can’t be done (w/ date).

So it’s something like this:

2 sections: ā€œSuggestionsā€ and ā€œBug Reportsā€

Columns:

Suggestion/Bug || Description || Status

For example:

[2017-02-23] Rework transcendence || Maecenas augue tellus, laoreet at gravida at, facilisis in sem. || [2017-03-28] Completed

This list you guys can update weekly or monthly as long as inputs from players keeps pouring in.

I don’t know if this is too much additional work for you guys but this kind of transparency will really help the players understand the game’s current state and also avoid repeat reports/suggestions in the forums as well as through tickets.

Putting myself in your shoes, it maybe is a little intimidating in the beginning just thinking about starting it but in the long run this will greatly benefit you guys as well.

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@ZeroFoxGiven Funny you mention that because, believe it or not, we are actually in the process making some plans to make the forum categories a bit less cluttered and such…

As you’ve mentioned though, there’s a lot on the forums so give us some time…

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even real lyf popos?

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I did see a dog wearing something similar while going to lunch last week but nope… :wink:

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aww. Popokim is definitely there. Too bad my Popokim’s always get deleted.

With 2 testing phases, 90% of the patches still brought bugs. Hmm…time to fire somebody?

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Warning: Trying to balance coffee on your head as GM Papaya demonstrates can result in injury.

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@mosesfetalvero Errmmm… No comment…?

@silverx093 Well, an issue we have is that some bugs don’t appear in either testing sessions even when we specifically test for them.

We perform tests on Steam beta servers as well as in-house servers, but somehow pushing them to live servers is always a bit… shall we say messy? not to mention a lot of bugs don’t even get fixed in kTO

@MyriadColors It was stale coffee that I was about to exchange for some new brew, so no worries! Even so, don’t try it at home peeps. :wink:

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Are you seeing noticeable success with the KTEST server?

Well…if you are making the developer test the game himself, it is going to be hard finding the bugs. From your picture, I can imagine the tester team is either only one random person or just the developer. Why dont the GM join the test before release?

@Queue I’ve overheard that they are getting some good data(since I’m not on the team that monitors that), but that data is a bit more kTOS specific. You may have noticed from our post on the kTOS meetup that kTOS players have different views on quite some things.

@silverx093 I only included one person to represent the QA(tester) team since it would be impractical to draw everyone working in the office. It doesn’t mean that it is really just 1 popolion. :slight_smile:

Also, something that I can’t really tell you in a short comic is that there’s a dev team, a programming team and a tester(QA) team which are all composed of different people. The GMs also join in on testing the broader aspects during the second phase of testing.

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