@t.suekittisak bro, help me share this to other to know. Can you also post your into forum and link your detail here. So Staff will know this is and issue not our own mistake. Thank you so much
Same happen to me too… After i insert gem into my dagger it disappear rip
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the same …4 lv6gem then my bow disappear
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the problem is that gem insertion causes a lag spike and since you have to press the ok button when the gem warning pops up, it registers that position, so when you click on the weapon/armor next, it will register it as if you’ve drawn the item out of the window and try to discard it.
Next comes the warning if you want to discard the item.
If it all happens within a server lag spike, people will most likely press 2times on the first warning, thus causing the delay to register the second ok as a confirmation to discard the item in question.
The server also tried to discard my Solmiki gloves, but luckily I paid enough attention and waited a bit after the first lag, so I actually saw the discard message popping up in the exact same spot the safety confirmation for gem insertion popped up, so I was able to avoid discarding the item.
In my opinion, this faulty system is clearly IMCs fault (no-one needs that new warning about gems popping up every single time) and causes massive item loss on the players side because they couldn’t predict what would happen.
Discarded items should be given back to the players and the warning message should be a one-time only thing (or at least popping up in front of the equipment window so you don’t discard items)
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same to me /// IMC can check item list before rebuild update ?
now don’t know what am i do with this game 
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ah its happening to me too, i lost my velcoffer while inserting gems 
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Same here man.
I socketed all my gems in my +16 primus staff and it was discarded.
Server : Silute
Team Name : Grief
Character Name : Tatsumi
Steam Account : /gladruan
Country : Brazil
Type of Bug : Item Related
Steps to reproduce the issue :
- Click on Lv 7 blue gem to place the gem in the sockets of my +16 Primus Raffye Staff
- Click on Yes 2 times to confirm the process
- Right after placing the 5th gem in the last socket there was a system message saying that my staff was discarded and the 5th gem also disappeared from my inventory
Description :
2 Likes
Guy please put your information into this form send ticket and also post your detail here + screen shot
Server :
Team Name :
Character Name :
Steam Account :
Country : Thailand
System Information :
Type of Bug : Item Related
Steps to reproduce the issue :
Description :
Server : Telsiai
Team Name : MOoNoiiz
Character Name : Storage
+11Velcoffee Shield + Gem8*2 + Asio Shield Ichor
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Thank you for bringing the matter to our attention guys and we are terribly sorry for the inconvenience we’ve caused. Please contact us via tickets with your
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Server
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Team Name
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Character Name
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Name of the Item you’ve lost
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The approximate time the item was discarded
Once again, thank you for your understanding and cooperation.
2 Likes
Please, help us. 
Haha don’t worry about that. It was a miscommunication between the ppl who do ticket replies and the staff. I will get to your ticket and restore the items for you if all the necessary info is in the ticket sent in
6 Likes
oh and one more thing, please try to make the title of the ticket clear of the issue:
something like i.e. “item discarded while equipping gem” would make it easier for us to compile the tickets
6 Likes
whew finally a respond .
Ive been weaponless since yesterday we hope we get it back asap. T_T
Btw Ticket send.
We will soon perform short maintenance to fix that issue.(include restore the item)
Stay tuned to our announcement for more details.
6 Likes