"item discarded while equipping gem" After Re Build Patch, I put level 9 red gem on my +16 Velcoffer shield and my gem and shield discarded


#21

oh and one more thing, please try to make the title of the ticket clear of the issue:

something like i.e. “item discarded while equipping gem” would make it easier for us to compile the tickets


#22

:smiling_face_with_three_hearts:
12400545_1641652822753771_1698858919792778499_n


#23

whew finally a respond .
Ive been weaponless since yesterday we hope we get it back asap. T_T

Btw Ticket send.


#24

We will soon perform short maintenance to fix that issue.(include restore the item)
Stay tuned to our announcement for more details.


My Item is gone, After Green Gem
Lost a Lvl 7 Blue Gem and Masinios Rod
#25

Someone confirm here when it’s safe to put gems lmao


#26

Maintenance is expected to take place today (January 17, 2019) soon, so pls try to put gems later.(I recommend…)


#27

Thank you @STAFF_Amy and other Staffs for hard working, we will make more invest and support IMC


I have not yet been restored their items that have been discarded while equipping gems
#28

@auauy555
Here’s our temporary maintenance announcement. :sob::joy:


#29

I’m haven’t get my weapon back… Instead, they give me useless weapons. They not answer my ticket yet.
image


#30


same generic response as others after my pike got discarded


#31

Gm, please, I not have received yet. :soluço:


#32

i haven’t got mine either, i only got the generic response :frowning:

please help


#34

now u got ?

i didn’t get mine item too
AFTER Maintenance today

STILL SAME
NOTHING BACK TO ME


#35

i didn’t get my item back don’t worry :tired:


#36

why only us ?

lost chance to test build

lost chance for farm

and now lost 100%confirm…

don’t refund anything nice nicencieeceicie


#37

@STAFF_Amy @STAFF_Bob

any updates regarding this matter? i haven’t got my item back even after today’s maintenance.

please help :frowning:


#38

I have not received mine yet


#39

please update when bug solve, I want use discount for trans my weapon on sunday later


#40

i have only one massive weapon
and i lost them :frowning:
lost chance to do other content and missing trans 50%event…


#41

What !??!

answer from the previous ticket to this:

RealY?! @GM_Francis