"item discarded while equipping gem" After Re Build Patch, I put level 9 red gem on my +16 Velcoffer shield and my gem and shield discarded

STAFF_Bob · January 17, 2019, 2:40am

oh and one more thing, please try to make the title of the ticket clear of the issue:

something like i.e. “item discarded while equipping gem” would make it easier for us to compile the tickets

huggo-carvalho · January 17, 2019, 2:47am

12400545_1641652822753771_1698858919792778499_n

Sarutobi · January 17, 2019, 4:07am

whew finally a respond .
Ive been weaponless since yesterday we hope we get it back asap. T_T

Btw Ticket send.

STAFF_Amy · January 17, 2019, 5:09am

We will soon perform short maintenance to fix that issue.(include restore the item)
Stay tuned to our announcement for more details.

Kihseki · January 17, 2019, 5:14am

Someone confirm here when it’s safe to put gems lmao

STAFF_Amy · January 17, 2019, 5:50am

Maintenance is expected to take place today (January 17, 2019) soon, so pls try to put gems later.(I recommend…)

auauy555 · January 17, 2019, 7:02am

Thank you @STAFF_Amy and other Staffs for hard working, we will make more invest and support IMC

STAFF_Amy · January 17, 2019, 7:24am

@auauy555
Here’s our temporary maintenance announcement.

Rusiky · January 17, 2019, 9:41am

I’m haven’t get my weapon back… Instead, they give me useless weapons. They not answer my ticket yet.

jordanwiebe1992 · January 17, 2019, 9:18pm

same generic response as others after my pike got discarded

huggo-carvalho · January 20, 2019, 3:57pm

Gm, please, I not have received yet. :soluço:

Cherries · January 21, 2019, 9:57am

i haven’t got mine either, i only got the generic response

please help

chanutpong.promsin · January 22, 2019, 1:58pm

now u got ?

i didn’t get mine item too
AFTER Maintenance today

STILL SAME
NOTHING BACK TO ME

Rusiky · January 22, 2019, 2:05pm

i didn’t get my item back don’t worry

chanutpong.promsin · January 22, 2019, 2:07pm

why only us ?

lost chance to test build

lost chance for farm

and now lost 100%confirm…

don’t refund anything nice nicencieeceicie

Cherries · January 22, 2019, 3:38pm

any updates regarding this matter? i haven’t got my item back even after today’s maintenance.

please help

huggo-carvalho · January 22, 2019, 4:17pm

I have not received mine yet

quirkstring · January 23, 2019, 2:22am

please update when bug solve, I want use discount for trans my weapon on sunday later

chanutpong.promsin · January 23, 2019, 5:36am

i have only one massive weapon
and i lost them
lost chance to do other content and missing trans 50%event…

huggo-carvalho · January 24, 2019, 5:50pm

What !??!

answer from the previous ticket to this: