Tree of Savior Forum

Why are the staff so passive about bots?

Let the thead die, like the rest of these. He’s just trolling.

First off, they are banning quite heavily every day.
Secondly, report bot does not work instantly. If you read the news, they explain that users have a reputation for correctly reporting bots, and that they ban users based on a SUM of the player’s reputation who reported. So bots reported by higher reputation players or a huge number of times takes priority.

Which also means that bots spotted by few people with not good reputation may take a lot longer to get banned. And this is fine, if less people see it, the less it is bothering people.

Also, they have a machine learning algorithm that take into account several data in order to define it is a bot or not automatically. However as it happens with every machine learning, you need to feed it a big number of manual inputs before it starts “learning” patterns. So the more they ban, the better their automatic system gets. Which means at some point bots will start to get auto banned in a more consistent way. That’s not where we stand now however, so just have patience, they’re doing their thing just fine.

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A bot can’t earn that much silver per day. I would be surprised if IMC didn’t trace the transaction after banning a bot.

Yeah I know IMC is retarded in most of their policy, but I don’t think they will be this braindead.

Because it sounds so absurd to be demanding for on the clock banning when they are already banning every 24h which is really, really commendable already?

And it’s even more funny because many of the people here commenting are actually people who rag on IMC a lot. So the fact that even they disagree with you tells a lot.

Ignoramus logic:

Because IMC can’t keep their servers 99.9% free of bots, they are lazy… not doing enough and greedy.

Ain’t that right folks.

It’s funny to see all the rage artist to act as white knight in this thread though.

I think that’s more like a temporary “trespasser will be shot” sign given how short handed they are and how many people or bots were reports on a daily basis.

No doubt people have been wrongfully banned but it will take more time to go through all the ticket, investigate (assuming they have to dig through layers and days of log files). You might as well lvl another char if that’s the case. Bottom line = investigation is needed for both scenario and it would take a lot of time off their hands.

anyways I forgot what the initial argument was about so let’s end it here with a slightly pleasant note.

I’m not sure a daily sweep is commendable. Do we commend the fast food workers for doing their job of cleaning their station? That’s really all they’re doing right now.

Arguably it should be cleaned more, and it’s quite frustrating to see that they’re still getting in the way of my play even though I gave it a few weeks to cool down. I’m not expecting to see all the bots gone, since anyone who has played a MMO before knows they exist. The sheer volume of bots is what worries me. They’re still coming full force despite these bans.

Either way, if you can’t deal with someone asking questions on the internet without getting angry, there’s probably a problem with how you deal with people more than the question itself.

I’m not sure it tells me anything but that they have gotten used to this treatment.

I almost read that as c**k banning.

It is true that a single bot can’t make that much in a day, and I was only using that as an example.

But keep in mind that we are dealing with multiple gold selling companies, so I wouldn’t be surprised if they make close to that amount daily given the amount of slave workers they have.

You have to consider banning the bots is semi pointless if you don’t solve the root problem. They’ll just keep making new accounts, they are obvously making enough of a profit off lazy western gamers to warrant them to keep buying accts. In order to really dent the bot population they need to figure out how to stop them for good, only way thats proven to work is a capcha system, preferably one that asks a question like: “Which 3 of these are fruit?” or something, and have it appear in random spots on the screen so a bot can’t auto complete it. Make players invincible until its solved and if its not done within 20-30s kick to server select, then next time 30 min temp ban, then a 3rd time auto banned till gm’s look at it. A legit player who is out grinding/farming/questing is not going to fail the capcha 3 times in a row. When you successfully answer it maybe have it give them a buff that lasts like 30 mins, as well as a bigger period before it’ll show up again. maybe base it on the accts Hidden RII stat? (its a stat for giving valid bot reports) Higher the RII stat the longer between initial popup’s.

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I never said any of that, don’t respond as if I did.

I’m realistic, I don’t expect a bot free game and I know the people who use them are just as determined to make it work as the GM’s are to get rid of them. It’s a never ending battle.But if they had been more aggressive from the start, we wouldn’t be seeing this many of them, no matter the location. To not worry about them because they aren’t on your map is selfish and ignoring the problem at large.

I would like something more proactive like this, but IIRC IMC is against captchas.

I agree that that’s a problem. The reason why people called you out initially is because they were focusing on the ‘24h not enough’ element. They weren’t focusing on so much the ‘low level area infestation’ element, which I think is your true concern.

If you had framed your concern in a different way that didn’t place so much emphasis on the inadequacy of 24h bans, but placed more emphasis on the urgency of low level area cleansing, then more people would have readily agreed with you.

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Well… you are right about one thing.

About time IMC use a hackshield or something. This game has nothing to detect hackers or bots.

You mean like… IMC’s Granado Espada game that utilized captcha? Hm… wondered how that turned out…

If just seeing it bothers you this much you might as well quit mmorpgs and stick to single player games, because your going to see other players, bot or not no matter where you go. As for the silver, the bots can’t even using the market for 72 hours after the team name is made, and even then it’d take them (or whoever they sold to) 48 hours to get the funds, so that gives them 120 hours (5 days) after a bot acct is created to ban it, and also ban whoever sold stuff to said bot because Its a pretty damn big chance they bought silver.

You’re still focusing on the silver even though the comment you’re replying to explicitly states that it isn’t the problem with my query.

please read^

Protip: Hackshields do exactly 0 against bots because bot programs do not even need the game client open at all to run, so since client is not open hackshield can’t detect anything. Then there is the fact that these so called hackshields are so damned easy to bypass that its just a waste of money for the dev to bother paying the liscense for one.

As I said to stop the bots we either going to need A) a capcha system, or B) they need to rewrite the entire net code, or encrypt the packets so the bot programs cannot read them. Of these 2 things the capcha system is the far eaiser of the 2 to implement. Any change to the packets is prob going to need a entire netcode redo since they have to get it to work with all the systems.

I don’t know anything about this.

simply a placebo

Funny thing is… captcha is easier to bypass than a hackshield lol.

Either way, a hackshield is less intrusive to the player and rids of basic common bots. It won’t stop more complicated bots or hacks but it’s better than absolutely nothing.