Tree of Savior Forum

Small Community survey

Honestly, I think a game based on the RNG system is horrible, and the AI ​​of this game is disastrous, but, I really like this game! and I think the staff is walking the right side!

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this is a bad mentality to have as a developer and consumer, the community is as much part of the game as the game creators themselves, there is no reason for them to disregard our wishes, the bigger issue is them not communicating back, they can listen all they want, but if they dont give the community any transparency or feedback, then its gonna turn into a clusterfuck eventually

but at the same time they are not going to ignore their business analytics and will milk the whales lol.

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The mechanics overhaul, yes, kind of, and the rest ? I didn’t quote the mechanics overhaul, I talked about "IMC being a direct publisher, Steam, the founder’s packs, they’re all from April 2016 or before."
And that’s how I know you only take what you want from other people’s texts and make up stuff~ I can play this childish game too, you know.
[Not gonna read the rest of what you say. Your first sentence was ridiculous enough. So I have no more interest in you, thank you~]

@LunarRabbit
The Diamond Anvils are part of my “Or what about the fact they listen to half of what people say and don’t actually solve the issue at heart ?”. I didn’t develop it more because laziness :sparkles: , but a lot of people complained about it even existing, and they fix “half of the issue” (then again some people like it since it’s safer, so anyway there’s no absolute solution for them, I think we’d go back to the changes on enhancements and such).

They don’t totally not listen, but it depends on the things. If they seem to not listen more than listen/fix, then yeah, people can say that overall they don’t listen.
The forum is filled with suggestions, with ideas, but the staff is barely on any of them, so it makes sense that people don’t feel like they’re listening.
And fixing a few minor things will never change the fact that there are more important things that need to be changed, and they’re what people are waiting for. Minor-ish things are all good because they will have eventually, but it shouldn’t be what they focus on.
I’m not even talking about my priorities since I don’t have any. There are too many things that need fixing for me to have any. That’s why on the poll I put the optimization because ultimately, whatever they change and add, people will need to have a smoother game.

And I agree that they might not agree (or maybe not even have the means to do something), but the lack of communication is one of the reasons why players don’t even know if they listen. It costs nothing to tell the players about more things (It’s good they started doing Q&As more again~).
For example for a few weeks several skills have been bugged, and the staff did react, report, ask for videos and such. And then - nothing. 3 weeks after people are all “Huh… the bug is still happening, you know, do something !”.
And I know that the forum staff cannot do anything, that they have no choice but wait for the devs to fix it, but that doesn’t change the fact they could comment once in a while to say “Sorry, they are still looking into it.”. It’s actually what their job is about. That’s the sadness of working as a support and dealing with the customers.

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I’m not blind, I recognize that they do listen to our prayers, but sometimes I get upset with what they prioritize. For example, most of the Alchemists that I see already gave up their hopes. I feel naive because I still have hope. Alchemist isn’t the only class that needs rework, that’s a given, but it’s taking forever for them, unfortunately.

I’m aware of the future buff in their damage skills, but that’s not the issue with Alchemist. Magnum Opus, Awakening, Dig, Briquetting and even Tincturing deserves more love.

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Straight up gacha updates > This game has until MHW PC release and I’m going to quit again.

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Hmm.

Maybe should we actually define what we call “listen” and “don’t listen”?

A) Because we have this:

B) I have my reports of suspicious things PM’d to staff.

C) We have players that messed up and got their characters back/undeleted.

D) We have Nekorin’s suggestions that I’m sure it reached the STAFF:

E) We have things that happens behind the scenes and aren’t really explicit to public.

F) We have like the suggestions over suggestions about having a Team Storage NPC at Saalus and we got answer about that on recent news.

I do feel they have A LOT of room to improve. But saying they never listen is pretty much a stretch.

But maybe what I consider them listening to player isn’t actually considered by you (or others) as they listening :thinking:

So well, these are my reasons. Sorry if my “they do listen” is simply actually something you (and others) doesn’t agree as being to something that shows it.


Oh yeah. I totally agree to that.

For example, my view on the bug thing:
-> STAFF (thus part of IMC) do listen to players and do what they can.
-> IMC quality/test/etc department seems to always test things as simple as possible based on step by step requests and report based on step by step results.
-> The test department actually have difficult replicating the issue.
-> So it’s sent to main devs directly with low priority since hard to reproduce.
-> Main devs are always busy (especially because they code the heavy itos/ktos/jtos/ktest/etc stuff).

I’m not sure if this “workflow” is correct but part of IMC (STAFF) did put effort into listening to players.

Knowing how much effort they put from previous things they’d give us feedback once they got an answer.

I’m not sure you (and others) feel this way but I feel it’s… complicated, to ignore/discard the work the STAFF put in trying to help players even when all they can do is try to press devs and collect info that would help when they can’t reproduce the errors.

We also have the thread about HG and AMD processors that STAFFs started an official way to gather data that is valid to be sent to devs. Even though we still didn’t get answers that’s still a communication thing.

As a programmer we can also look at priority:
What’s worth doing first? More content? Optimization? Squire Base camp? HG? etc?
But what’s risk/cost of doing those first? Can I actually do that first instead of fixing other?

They can actually listen and put low priority bugs on the end of the list >_<

IMC as whole need to improve a lot but I feel they do listen (or try to - at least from how I see it) on these cases.

Agreed, lot of room for improvement there.

I feel we’d be better having a big and always edited known bugs list (instead of rare news with few current bugs only) that can accept player reports if reproducible or well reported that is updated each week or each 2 weeks >_<

Do you know why the majority of players has a bad opinion about it even if you explained some valid reasons to think the opposite? (Just asking)

I’m starting to think maybe the issue it’s not “do they listen to us?” but “do they interact with us?”

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sometimes i just think their personal experience is in the way of looking at other people’s perspective. aside from having a different experience from other games. i mean, for the people who has a negative mindset here

though knowing the playerbase in ktos compared to itos would help give us an idea on factors why our current state is like this

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I can imagine a few reasons here and there and guess but no accurate and concise answer - pretty sure I actually don’t know. :x

If I were to actually answer I’d say it’s because what we experience, most of time, is like an one-time interaction when it comes to bugs and most common suggestions.

That’s my opinion, recently changed a bit, inspired by what you said:


Like as if you read the complaint, put it into a super hyper mega giant list of bugs based on priority/reproducible/etc, then pass to other department.

Then you had no more access to the progress of individual item without asking them directly. So, along with instructions from above, you don’t care too much with repeated reports since it’s already on list and you’re too busy.

What happens? Something like this:
Players/Problem <-> Community Management -> Devs/Quality~Test/etc

Then: (treat | as a wall)
Players/Problem | Community Management | Devs <-> Quality~Test

Or maybe:
Players/Problem <-> Community Management | Devs <-> Quality~Test

When things are finished:
Players/Problem <- Community Management <- Devs/Quality~Test/etc

Unless it’s something urgent like huge exploits.

And most things takes actually take long to be finished and… if I’m right who actually interacts with us have no progress information to keep reporting or promising “it will be implemented, it won’t, we’re working on that, we’re not working on that” because your item can be at the lower middle of the list.

Plus… repeating the same thing over and over without any progress can be just a unprofessional… and sad truth: players would complain about that instead “they say they’re working on it but it’s never done”.

Another thing would be as IMC implement some type of content as the game progress and bigger/good/original suggestions (altho I feel they do take good suggestions from time to time). Especially balance-wise. Some classes and types of playing are almost dead because lack of balance - and sometimes they happen in a different way than players actually expected (usually falls into “worse” judgment).

On the other hand, I can’t recall any MMO that actually heavily listen (as in, implements things mostly from player input) after initial development phase.

It’s actually a really delicate topic, mostly because negative things (that in this case have bigger numbers) have a tendency to shadow the existence of positive things (in this case, less frequency) - to the point people forgets they exist :x

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Quantity vs quality…

i think if the quantity was more or enough to leave a memory, then people would be ok…

but it is so sparse and small in impact to the mind, that people forget those interactions or underestimate them…

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Awesome post @Su-Kral

Now we are back to where the game was before R9.
Under 2k avg.
http://steamcharts.com/app/372000#3m

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As for me,
1- IMC listen to its playerbase
Neither agree nor disagree.
reason being (i wont say about others but what i felt personally): They have listened and acted on what have said on few occasions. Sometimes got ignored too (yeah, not got denied but ignored).

2- How satisfied are you with gambling system (cubes)?
Very dissatisfied.
I don’t i need to explain the reason.

3- How satisfied are you with recent events?
Neutral
Reason being: satisfied when some events came for 1st time. dissatisfied when they got repetition and/or exploitative.

4- what do you do when you log in?
I just do saalus and log off. Nothing else is worth the time now in game.

5- “Q&A with devs” should be more frequent
Agree.
Here some conditions exists like: if they still plan on teasing us of contents 3-4 months ahead of time, then they should do frequent Q&A.
Else they should do this once in 2 weeks or a month.
But not doing it longer than that is unacceptable. Even language barrier reasoning is not acceptable. We play their game and invest in it (time and money). They have to do this.

6- "If you could change something immediately, what would you change or balance first
Graphic optimisation
Undoubtedly the topmost priority. Balancing wont do a ■■■■ if game is unplayable. Game has improved overtime but its still not enough. Not to mention, there has been no word regarding this since very very long time.

7- How do you feel towards ToS future?
Its going down.
For sure. When stupid decisions are made to piss off old players who were optimistic initially but bcz of some mistakes its been a mess.

  1. Some crappy events
  2. Delayed patches (When gachas are up-to-date)
  3. Newbie events (i seriously hope they remove the newbie gears atleast. More than new players, it helps heavier number of bots)
  4. Nothing worthwhile to retain old players. Not even xp boosting events like how newbies are spoonfed
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My bad, i disabled it (don’t know why)
You can now

7- How do you feel towards ToS future?

Game will stabilize (minimum buggyness and less major overhaul in class balancing) the way it was intended.

new people will play (never experiencing/heard the radical exp boosts and easy leveling. they will ask"where were you during the free practo weapon events?").

surviving old players become demigods :}

of course, with me as the lowest form of those demigods

SKONRYU!!! BANISHED PATRON SAINT OF THE FORGOTTEN GAME MECHANICS OF EXPIRED PRACTOBOX :tired:

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The PvP splitting issue could be solved by having those modes open at different times.

  • unranked: open whenever ranked mode is closed or maybe at specific times for a few hours. An arena as big as a map with no restrictions. Parties can be formed, gear is unchanged, players can join and leave whenever they please etc.

  • ranked: open at specific times, automatically closes unranked mode so players are enticed to queue. Normalized gear and the other rules that already apply to our current system

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why not just normalized gears for both modes? i mean like, i wanna casually play pvp. but how can i have fun if overed players can basically one shot me?

and then ranked mode is sure to have players imbued with bloodlust in them

funny how people ask for normalized gear in a game that the main focus is grinding all day for gear + enhancement/transcend.

alongside with balance in all classes, limit enhancement to +16 should do the job.

people work on their gear for a reason, making it casual just make no sense.

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What reason?

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:man_facepalming::woman_facepalming: