Tree of Savior Forum

Known Issues - UPDATED (April 12th)

relise - wasted (_) )

Just let me advance class already i payed 30$ for this :confused: my friends are already ahead of me and im being left behind due to these circumstances. You guys said 24hours and the time has pass already.

1 Like

Because giving people the ability to redeem their boxes for 48-72 hours and reclaim them someplace else seems beyond their possibilities. Speechless. :smiley:

You guys at IMC provably know this, but just in case…

If:
Machine 1 holds zones 1,2,3
Machine 2 holds zones 4,5,6
Machine 3 holds zones 7,8,9

and so on.

And zones 1,2,3 are low level zones. Zones 4,5,6 are middle level zones and Zones 7,8,9 are high level zones. It would make sense machine 1 can’t handle the load on it’s own.

In my head, zone population is something like this:

Zones 1,2,3 have Low to Mid population, 1 being the lowest populated and 3 the most.
Zones 4,5,6 have High population.
Zones 7,8,9 have Mid to Low population, 9 being the lowest populated and 7 the most.

My guess is that the amount of players in “Mid levels” is higher than the ones at low and high levels.
Then this would make Machine 2 the one with the most stress!

Of course, with time and as the community evolves, the “location” of where the most players are at changes.

If, machines were arranged this way though…
Machine 1, zones 1,4,7
Machine 2, zones 2,5,8
Machine 3, zones 3,6,9

Wouldn’t that make the load of data more even and stable making the machines be able to handle the stress and perform better?

You provably are doing this, but maybe a little brainstorming might spark a new solution on your end.

Cheers!

1 Like

Can anyone confirm if the Ashaq Underground Prison 2F chest to get the collection is there ?? because seems to be missing

After hours of trying things, I too have the White Screen. I also see people having this issue during the beta testing… so WHY HASN’T ANYONE FROM STAFF POSTED A SOLUTION???
@STAFF_Ethan @STAFF_Shawn @STAFF_Ines

I’ve tried already, it doesnt even appear my joystick like the mouse and keyboard. Im gonna try later a program a friend of mine told me bout: xpader, something like that. Thank you :3

this does not help no one please explain why you cant…

Uploading… This release is literally worse than the beta, I’m getting beta problems only about a frequency of 10 times more than the actual beta. I’m not exactly sure how you made the release worse than the beta but congrats you’ve some how accomplished it.

2 Likes

its rly weird to use the term of white knight !!!
white knight is someone who defend women no matter wat type of st they do even if they have no right!!!
on the other hand we do have a right cause we paid for this s
t!!
u should call yourself and whom defending that type of s**t a White fukn night!!
gtfo

@STAFF_Ethan Welp, I actually play on Orsha server. I’ve sent an ticket but it was an automatic answer glad that I was interested in buying it (?). I know that there are bigger problems so I don’t have the urge to get my package thingy that were lost due the bottleneck problem, but I would really be put at ease if anywone could guarantee that I’ll have them back at my account anytime in the future. Anyway, thanks and sorry for the trouble.

@STAFF_Ethan Hey Staff, did you something to say about the spawn time? I mean, the respawn time seems too slow and i think there’s no point to reduce spawn when the player base is insanely higher than the past cbt. I wanna know if this is a bug or will you guys are planning to stick with the slow resp? This is kinda getting people stucked in the same place, since they don’t have place to lvl up, and by doing this, some maps become overcrowded and way to laggy, like Chapel 2f ergnome’s altar, for example. Anyway, thank you for the hard work :3

@preh89 @kabamaruro @Shiningforce Hope that our more recent announcements have provided more options. :slight_smile:

@deboracascaes We’ve done some more testing with Playstation 3 and Xbox 360 controllers recently and they seemed to be okay. However, if you could send me a PM with more detail, I’d be glad to try and help out.

@thebatotot I know that not being able to advance is really disruptive to the gameplay. We do have a hotfix but are doing some extra testing to make sure it is stable. There will most likely be an announcement once it’s stabilized.

@oscarvarg11 Not that I have heard of yet.

@walker_br Could you perhaps send me a PM with more details? I’d be glad to help but I would need some more information.

@Shidss Could you tell me which server you are playing on? Klaipeda seems to be having those issues but… popular servers and spawn rates… you know how things are… I’ll keep that in mind though

I already bought custom cloth with tp, so I can’t make another character.
Please help me change my job.

I’m begging you.

Character : Crowllie
Family : Crowllie
Server : Klaipeda

Hello @ArtNuS, the dev team have made a hotfix for that issue and will release it as soon as we test it for stability. Apologies for the inconvenience.

And how exactly have these announcements provided more options? My character is still stuck on Klaipeda with a buff I can’t transfer and the lag makes the game unplayable, with an empty European server tons of people want to play on that lies half-empty.
Serious question, with a simple answer: Do you, by any means, intent to put the buff/TP/team transfer to the EU server in the closest future, other than the “3rd week of may” option?
Or should I just wait a week until Klaipeda becomes a playable place and just give up until then?

We are currently working on infrastructure that will allow team transfers to Fedimian or Telsiai from Klaipeda or Orsha. The transfer will include all the items, levels, silver, buffs etc from the original server and will replace the team on Fedimian or Telsiai. Please keep an eye out for a more detailed announcement on the matter.

6 Likes

May I have reset/stats potion, tp’s wasted refund and the character deleted?

If it is possible, I can start from the zero tonight, without lose anything.

Or just transfer my premium pack to another character.

This is possible?

Will those affected be compensated at all? My friends are level 90 and I’m stuck at level 30 because I can’t progress any further as first circle… I’ve missed out on a lot of job exp as it is.

Thanks alot. I really appreciate this message. Is there any ETA?