i think u got that xbow without token and now wanna it tradeable talking a false story XDXD
You could very well be right. The 0 pot doesnāt help his case any either.
@leozimfel
Transcended equipment canāt be reverted to 0 by failing to transcend it, only to 1.
And once transcended the item should become untradable regardless.
And the content can change due to future improvements, we will back soon with updates.
If you have any questions to clear things up, please do send us the ticket 
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I am pretty sure that this problem is related to 0 pot, and nothing to do with transcendence.
Things maybe changed, but as far I know, if you trade equip without both player having token, it will lose 1 pot. if a item have 0 pot, it become untrandable,
if a item reach -1, it simply vanish (break)
you might think on that, you are free.
All of you thay doubt about what happen, i wish you never have this problem, and if this *** happen, enjoy i
@STAFF_Amy thanks for answer, so if transcended item become untradable, even when transcend is removed, then we have a Huge problem, because most of time doesnāt work like that.
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I just removed my transcend from my cannon, and its completely tradable again. 
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I know itās hard for you to take a few more seconds to actually read, but in this topic, someone had demonstrated with images that a previously transcended item can become eligible for trade once again as long as the transcendent effects are removed. In addition, it has nothing to do with the potential, since items with 0 potential are still eligible for trade.
Please refer to this reply, and this reply for evidence and testimony.
We would sincerely appreciate it if you would stop lying. Havenāt you learned in the past?
I think itās reasonable to conclude that leozimfel had reported a bug caused by an item with 0 potential and a previously transcended effect, and you underlings donāt have the permissions or knowledge to fix it.
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Iām sorry, Amy, but it would be very much appreciated if you read my reply in this thread. I tested it, I spent 2 blessed gem for the sake of proving that this is indeed a bug or should be investigated and not to mention that IMCās support system is a complete disasterā¦ When I get an answer, itās always some random barely related automatic response to my issue. So please, be kind and read whatās being discussed here because I gave up two blessed gem for the sake of a proper investigation and I would be very upset to see my intentions go to waste like that, not to mention the 2mi worth of items I spent while doing it. 
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Iāve also make a video of it!! Is here in this thread 
@Fuyue @Serafini you 2 are misunderstanding Amy statementā¦
it was about an item still been transcended not been trade-able, not of an item not transcended/removed and that it is impossible for a failed transcendence/removal to make your item go to 0ā¦
as for reading more of people posts, sureā¦
more extensive and detailed communication is always goodā¦
if am not the one doing it, cause am lazy 
Thatās not the case in this thread is it? We are talking about an allegedly crafted item with 0 pot not trans that is not team storage tradable, thatās all. We all know that transcended items and non-token traded item cannot be transfered via team storage.
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After a lot of ticket, and people trying to help me, thanks for all <3
And being judge by some, rs
Imc solved my problem <3 (without answer the last 3 tickets)
Thanks IMC, i love it <3 [IRONIC]
PS: for those who didnāt understand, after maintence, my item has disappear to the outerworld!
Plot twist, the weapon is RMTed.
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That wouldnāt be relevant to the issue though
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Iām so sorryā¦
I really hope they can give you your item back.
@STAFF_Amy @STAFF_Letitia @STAFF_Yuri @STAFF_Ines @STAFF_Ethan
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Thank you <3
I really hope that, but i doubt, after all that have been passed for this issue, i think i will receive and automatic system message, telling me that was my fault (???)
EDIT: THE IMPOSSIBLE HAS COME, THANK YOU ALL THAT HAVE SUPPORT THIS <3 Love u
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what do u mind? transce itmes will become treadable??
I have to say that IMC has been really cool lately helping with these kind of things (Granted that these things shouldnāt happen at all)
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So it was in your team storage all along? :\
Nope, it was vanish to the otherworld, but they gave me another(with the same properties), and a plus, removing the bug that it cannot be put on team storage. Besides this, 2 gems lv 7 have not come back from the otherworld, but its ok.
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