Tree of Savior Forum

[FAQ] Server Transfer

@Staff_Julie
Thanks a lot for fixing it.
Transfer ticket work now.

Btw -i would like to notice you about possible another “serious” problem with transfer, that appear with recent patch.

Please -add a notice?/memo everywhere for folks to remove all those pots from “cabinet”.
Folks (for example my guildies) allready cleared all required activities -like market sales& goods received; but now we got some new auto granted items in there.
Not all of them will even know that something new appeared in cabinet (cos for example they ceased playing till transfers are over)

If im right - transfer will be denied to all folks with cabinet filled with all that mana pots :sweat_smile:
This make folks really, REALLY not happy, like many complain threads not happy…

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im not to keen on having too many google+ accounts. but worst comes to worst i’ll follow your trick or just make a new account.

Will there be any chance for a free transfer from Fedimian to Telsiai?
I tested last night on which server could give the best ping and it didn’t turned out as expected.

EU server gave me a 250 - 300 ms
Singapore gave - 100 - 150ms

@Staff_Julie there is a possibility of a transfer between Klaipeda/Orsha in the near future?

i believe you already can

Will this be our only chance to transfer servers? Will we have a chance to transfer after release? @Staff_Julie

Don’t mind me asking again, so we DO NOT have to remove our stuff from our storage? But market/cabinet is a yes right? Or we have to move EVERYTHING onto our characters?
I am asking because today(19 April)'s patch you guys are compensating all the SP potions that we miss out. Had to dump the potions into storage since but I do still want them.

The announcement made by IMC ) marks Fedimian to Telsiai with X. So i think that means not possible.

Because of this I am asking if there is any chance that IMC would do it in the near future.

We are 4 friends currently playing in Fedimian (EU). Since we are outsiders to all regional servers so far, we just picked it in the belief we were going to be fit later on into new regions more suitable for us. Now we realize we should be playing in Klaipeda or Orsha, because Fedimian moving to Frankfurt not only will hurt our ping but it also gives the server some kind of “permanent” status, which is proved by the fact that transfers are only towards EU or SEA, but none from these servers to the ones showing less ping for us (and being immediatly more suitable) and that has some kind of “waiting room” status (like Orsha and Klaipeda).

More to the point, we would really like to transfer from this permanent EU Fedimian server to Klaipeda/Orsha, since we don’t really hope there will be new regions for us that are suitable. And even if they add new regional servers, will they allow transfers from EU to new regions?

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Hi Sweetnelford,

Have they solve your issue? as even i msg staff julie i didn’t get any feedback yet.

@Staff_Julie @STAFF_John @STAFF_Ethan

Please help I been trying everyday to submit the server transfer ticket but keep receiving the problem of “You do not have team in the selected server. Please confirm the name of your current server.” Which I can’t proceed to submit the transfer ticket. Also wish to ask if I keep unable to submit till the end date of the transfer request will I still got the chance to transfer?

Me too, but no have idea to transfer

One of my friends had the same issue, turned out he had the wrong steam account linked to the account he logged in with on the ToS website.
He had to create a new google+ account and link the correct steam account to it to get it working.

Did you make sure it’s the right steam account?
Did you make sure you aren’t in a party / guild and have no pending items in cabinet mailbox / market retrieve tab?

That’s all you need to get it working

yeah solve mine…when i log in in this site using Facebook i cant file a ticket but when i log in using my google account there’s no problem on it…try it

Thanks Ghrim , due to your advice I think I found the problem is the steam account which I link wrong, haha I totally forgotten about I have created a old account which I didn’t use and only remember the new account that I use for playing games. Thanks alot now just Pm the staff to request unlink of steam account hope it works. I didn’t go to create another g+ account to link to the steam account is that I saw somewhere in the forum said that will face problem later on purchasing things.

Thanks sweetnelford , have found out the issue is my steam account have lino to the wrong one which I totally forgotten about.

If we would transfer to a server which has a player with the same team name, what will happen?

That’s impossible because nobody has the same team name except the GMs.

For guild leaders, how do we get noted for the compensation? Is it being logged behind the scenes?

Thanks for all your help!

no it doesn’t. It is marked O and it is in fact possible.
Telsiai to Fedimian is not possible and that one is marked x.