Tree of Savior Forum

Cannot connect to server [SA]

Riot games is hosting their server in Chile and its WAY better than the ■■■■ Amazon BR is givin right now.

Really disappointing. What ever it seems to me that launched a game phase alpha without any kind of test. Simply return the server that was or move to chile or anything else. It is necessary to solve the problem!

just use WTFast or pingzapper and wait for the fix next tuesday.

s e r v e r e n k o n o h a

It’s been more than five days already. It’s infuriating, frustrating and insult as well.

How are you going to compensate the players for this issue? Token timer is running and I cannot make use of it. Are you planning to release the game F2P with half of the server not being able to connect?

It’s like they gave up on SA server. It’s been 4 days now? And they are not fixing it tomorrow.

wtfast solved my problem. There is any problem using it?

I’ve read some support tickets that stated that it can get you banned.

Honestly, I’m considering using it, as not being able to play and get banned is pretty much the same in this particular scenario.

3 Likes

Uploading…
nao consigo nem mais instalar essa porra!
Porra do suporte nao ajuda em nada!

Same here :C

Server in Chile plis

1 Like

“And two weeks after”

IMC: “OH I’M SO SORRY PLEASE THANK YOU SO MUCH FOR YOUR PATIENCE, HERE TAKE THIS EXP TOME AND THIS TICKET FOR DUNGEON, HAVE FUN.”

I’m expecting a BIG COMPENSATION FOR THIS!

4 Likes

Hi. I understand, but I understand as well that I have paid for this service and I’ve been trying to have my head cool and say “Ok, the staff is working to solve this problem”, but, as a customer, I’ve been kept in the dark because I paid for a service, I can’t use this service properly and I don’t even know why.

Please, answer my questions and the IT tickeet I raised as well.

  1. Do you have an estimate date for this to be solved?
  2. Is it possible to transfer my team back to Klaipeda?

I hope this post reaches you well and await your response.

Best regards,

Juergen ~

3 Likes

I can’t use wtfast because i already used free trial in the past, i’m using pingzapper, but it dc me every 30 mins.
This is the worst feeling ever, hype becoming frustation.
Don’t forget to do a negative review on steam to warn other people of how considerate IMC is with its customers.
When f2p launch, it will be bad, really really bad.

1 Like

This is our money, should extend the Beta to make us lose 5 days without playing. 5 DAYS !!! Come on men…

1 Like

It’s funny because the people that we payed for the access to the game and so we asked for the transfer to the [SA] server we wasted our money/time and WE CAN’T play.

Now it will be the F2P and we are just waiting for a server that maybe isn’t going to work. I’m clearly piss off.

Server SA
Team: W0ND3RL4ND
Nick: Ozu

Hope someone could make responsable or at least say something about how to fix it normally, not using any VPN program (because we shouldn’t been using it for what’s our right for pay AND play this game)
And so I say
#ServerInChile

2 Likes

This is by far one of the worst experiences I personally had as a Customer with the gaming industry.

2 Likes

I Agree. by far the worst experience with a game. I have to pay WTFast if i want to play the game that i already pay ? IMCrap keep ignoring us, my token still going out of time and they add 1 simple hour of token. you have to be pissing me off because such service its just. Send me back to klaipedia or give me back my money… terrible experience, terrible service, terrible custom service, terrible net, terrible server, unplayable… stop this s h i t please

2 Likes

can somebody help me?

Day 5, they still haven’t done anything to fix it.

2 Likes

thereis no brazilian server, its a thrash that they threw here 90% its off or lagged or bugged or we need to use vpn to play…