Tree of Savior Forum

Beta Key registration before 19 Oct

Same here, registered like 4 hours before the limit time with some friends, and I am the only one that did’nt got a key for the beta :frowning:.

I registered in time ( was registered when there were ~20k ppl ) but now I am afraid my registration has not been registered or something like that… I still hope but there is less and less time

Well the 23rd is here…
Still nothing or any word on this.

I have a feeling we’re all going to just be brushed aside on this matter while they keep quiet on this…

I’m in the same situation, France.
Whereas I registered in the 1st hours of the subscription opening

Why am I not got a key? My friend was recorded after me, I was in my office said that I did not fall for any reason, for instance, “in my country conducted CBT” we are both from Ukraine.
Excuse for machine translation

I would suggest you guys try this out. This helped me, maybe it helps you too:

Same problem here from France, me and my wife registered in time, and we both have this error message, any news from the dev ? :-/

Most of the issues here are probably because you have not clicked the red button saying “register for the closed beta test”. It is different from just linking your facebook/gmail account with the website.

Can you stop take people for dumb.

We are not talking about linking our facebook/gmail account on the 19th but about clicking on the red button.

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In some cases that maybe, but I’m one of the possible few/several/many(?) that clicked the nice red button to apply for a key well before the 19th only to be denied.( I live in the US for a little extra reference.)

Either way I’m left baffled and losing hope over this matter as I already messaged a couple of the staff over this with no response so far…

Better luck next time I guess if there one ._.

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I also have this problem, I registered on the first day of registration 2 CBT

Same problem.
Did log-in before the deadline, pushed the button and the webpage said I was correctly registered for beta-key.
Never received it, and now have the error message saying I’m not in a country without local publisher.

A friend of mine did get his beta-key. We both live in France.

Same message, i registered with my friends before the deadline (3 out 4 of em got it) but I can’t retrieve my key cause that publisher message stuff.

:\

I got the same Message and i registered for Beta in Time.

But as it seems there are more People that didnt get a Key and there is no way
to directly contact the support.

Hope we will get a Key before 27 but as it seems now nobody of the Team is even reading this… :confused:

To be fair i think they just underestimated the amount of people that wanted to play^^
But then as a company you have to be careful with the word EVERYONE will receive a Key :slight_smile:

The only contact method appears to be to message them.
I’ve already sent one, let’s hope they can help :grinning:

EVERYONE will receive a Key

silly person =)

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That is why I am saying it as the most probable cause, as there could be any other reason why it happened to you.

Another reason could be because of the probability that you might have registered with an almost identical email with another person. For example I have registered with 2 different accounts johnypdoe@gmail.com and johnypolishdoe@gmail.com with different ip address, one of the email got a key then the other one would get the same message.

I’m registered since a long time, didnt get any key for the first CBT and same for the 2nd. I’m loosing interest for this game …

“We hope to meet you in our future tests and we will try our best to listen to user suggestions and feedback all the time.”

I got this and I live in Canada

" Hello.
We are IMCGAMES TOS Team.It
is so unfortunate that we could not accommodate you for the Beta Test
this time since your conditions did not meet our requirements.(ex:
registrants from the countries where TOS has local publishers and etc)

We hope to meet you in our future tests and we will try our best to listen to user suggestions and feedback all the time.

Thank you for your interest in Tree of Savior."

Been registered since early September… I guess if you don’t want someone who has beta tested UO, RO, Lineage, Wow, EQ, Swtor, Wildstar, Tera, ect ect and will actually provide feedback then whatever.

They don’t care what your background is for beta testing. Beta testing is a privilege, IMC doesn’t need to have people test the game. They can do it themselves, also people are still receiving emails with their keys so please be patient, once tomorrow comes and you don’t have your key then you can complain.

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