Tree of Savior Forum

Your access to the game is currently restricted?

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time :29/05/2016

Game Control Mode (Keyboard/Joypad/Mouse) :Keyboard

Bug Description : It was fine at early morning and i off the game to went to sleep. Then after i woke up, this happen “Your access to the game is currently restricted” . Tried to go other sever, other than SEA are accessible.
I used WTfast to stable the game ping.

Steps to reproduce the issue :
No idea

Screenshots / Video :

ScreenShot_20160529_00001.jpg1920×1080 681 KB

System

  • CPU : i5
  • RAM : 8gb
  • Graphics Card : Nvidia
  • Mainboard : Asus
  • Storage : 3TB
  • OS : Window 7
  • Internet Connection : Streamyx
  • Country, Region : Malaysia

I did send this report to tossupport@imc.co.kr, still no respond…

Player being wrongfully banned left and right!
#2

Try here: https://treeofsavior.com/inquiry/

#3

do you know how long is this unban process??

#4

Give it a week. Then followup with them if they haven’t replied yet.

#5

ok thanks. Hope they relesea my id ASAP

#6

goodluck to you…im banned for 3 days now and didn’t hear anything from email…i dont know why they took 3 days to check the logs i only played this game less than a week…im going back to Arma 3 now…

#7

i got ban for 5 day already… still not unblock yet T.T

#8

Same for me, i got ban for 1 day already, and no reply

#9

Same as here nearly 1 day

#10

Banned for one hour, told them I am the almighty LoliLicker then they unbanned me in fear 10/10