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ravecrozz · June 1, 2016, 7:41am

Sir why pinoyallstars got unbanned just for 3days and now me its almost a week now no response ? I think this is unfair I reported first and this guy reported few days ago and got unbanned immediately ?? Please Im already getting tired on whats happening to me on this game, I go to my shop just to watch my friends playing TOS and out leveling me and out gearing me…Im a competitive Gamers so please…my patience is dwindling. =(
@STAFF_Max @STAFF_No @STAFF_John @STAFF_Ethan @STAFF_Ines @STAFF_J @hkkim

""After 3 Days of no ToS because I was wrongfully accused of being a BOT… Thanks IMC…

IGN: PinoyAllStars"""

STAFF_Max · June 1, 2016, 10:09am

Hello @ravecrozz savior!!

We apologize for inconvenience of Playing TOS and wrongfully accusing

you as a BOT due to error of BOT CLASSIFIER.

thank you so much for your patience and cooperation.

Your faithfully, STAFF_MAX

ravecrozz · June 1, 2016, 11:11am

Still Banned Sir Max I thought you unbanned me already ?? whats happening ? Any updates ??

@STAFF_Max @STAFF_John @STAFF_Ethan @STAFF_Ines @STAFF_J @hkkim

STAFF_Max · June 1, 2016, 11:26am

Please log-in again to check out your status.

Sorry for inconvenience.

Your faithfully, STAFF_MAX

ravecrozz · June 1, 2016, 11:29am

Still Banned Double check

Team name -> Wolvesbane
Server ->Telsiai

@STAFF_Max

daveaflaris · June 1, 2016, 11:29am

Hi, I’d just like to follow-up the status of my appeal as well? I filed my appeal last May 28 2016, details below:

Team Name: alDavea
Server Name: Telsiai

Thank you so much (i would submit another ticket but I have been notified not to submit any further ones so as not to confuse support)

@STAFF_Max @STAFF_John @STAFF_Ethan @STAFF_Ines @STAFF_J

lawrence_0618 · June 1, 2016, 11:30am

i having a same situation, get a message from support team by yesterday say my account is already unblocked, but i still can’t login into the SEA server yet til now.

Server: Telsiai
Team: Doragoon

@STAFF_Max

flashlight3118 · June 1, 2016, 11:41am

Hi there, I think it’s time for me to post something in this forum since I saw peoples who got ban at the same day as me being release but mine aren’t and that’s hurt my feeling!

I really love this game and put the heart feeling down since I quit the MMO games and turn to MOBA’s 10 years ago. This game is literally inspire me to getting back in MMO scenes. However, Due to study activities here in Australia I barely have time to play the game but every time I play it, I enjoy it! On May 29 my dream is gone in the air after I came back after lunch and found my acc was banned. I still love this game, thought. So please don’t hurt my feeling anymore guys.

Here’s in-game details of me below:

Team Name: Travisz
Server : Varena

I looking forward to hearing good news from u guys. Thanks!

@STAFF_Max @STAFF_Ines

sasame9821 · June 1, 2016, 12:17pm

I think I should post something here to since I was banned almost the same time as the other guys as well.

the bad part about this is I got banned and I don’t even bot and it said I was a bot in Varena my team name isn’t even in Varena I even have the transfer from Klaipeda ticket to SEA Telsiai to back it up here’s a screenshot of that very ticket.

I hope I get unlocked soon my friends are waiting for me and my token is ticking

in-game details of me below:

Team Name: HazeCompany
Server: Telsiai

Please Make Haste for me and the other people who got wrongfully banned as well. @STAFF_Max @STAFF_Ines @STAFF_J @STAFF_John @STAFF_Ethan

ravecrozz · June 1, 2016, 7:01pm

I still can’t enter the servers Sir Max, its a week and a day now ? Others people who have banned just few days ago didn’t have to wait for a week, they got unbanned just for 3days.

What is happening to our accounts update please.

@STAFF_Max @STAFF_John @STAFF_Ethan @STAFF_Ines @STAFF_J @hkkim

STAFF_Max · June 2, 2016, 3:14am

Greetings Saviors !!

So sorry for inconvenience of playing TOS and late for reply.

I’ve already finished unblocking above our saviors.

Please re-login to check your status.

If you need any helps, feel free to PM or tag me

Your faithfully, STAFF_MAX

mr.curiouz7 · June 2, 2016, 4:07am

Hi Max, I’ve been blocking for a week and still can not log in to both of SEA server.

Team Name: Makihara
Server: Teisiai

thanks

@STAFF_Max @STAFF_John @STAFF_Ethan @STAFF_J

Crydete · June 2, 2016, 5:24am

My friend and I has this issue on the same day, and now he is unblocked for the game.I still be blocked.For this reason, it is a pity that we are considering quitting the game.We really need help.
Team Name:FreshMaple
Server: Teisiai
@STAFF_Max @STAFF_John @STAFF_Ethan @STAFF_Ines @STAFF_J

lawrence_0618 · June 2, 2016, 5:51am

Please double check and relogin your account, mine just released by today not sure what time and didnt get any announcement as well.

flashlight3118 · June 2, 2016, 6:17am

I can login now. Thank you max for your kind support and also TOS team staffs here for being helpful, I appreciate that!

@STAFF_Max

ravecrozz · June 2, 2016, 8:21am

Thank you Sir MAX Only problem is you only gave me 15day token ? While others have dungeon resets and experience tomes. Thank you for being responsive at the moment you are one of the best GM/CM here. =)

I just want to be treated fairly.

@STAFF_Max

My unfair ban reward.

Another Unfair Ban Reward