Tree of Savior Forum

Wrongfully banned

do you guys play from Indonesia?
if yes, see this post

if not, send support a ticket

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iā€™m play in thailand

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australia, malaysian

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then you gonna wait support finish their investigation, then they will reply to your ticket

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how are you guys.i sitting for fix my id lolz
(to day is my dayoff)

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Me too bought the game 24th april and banned on 26th
Team name : Livaels
Sever : Telsiai (SEA)
Reason : Bot

I dont know why my id is banned , no macro ,no bot,no press z evey 20-30 minute i will warp to town for new buff and weapon buff but you send me , your bot !! OMG to Check

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hey how are you my friend jeremyanything lolz nice to see you dude.

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support is still sleeping since 0100 EDT almost 5 hours ago i submitted.

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not sure how long it will take :sweat_smile:

my ticket show unanswered what that ?

means support received your ticket, but not yet answer to your ticket, once your ticket got answered, that means support will reply you thru that ticket

ā€¦:scream: omg iā€™m sitting.Did not do anything. 4 hour. my ticket

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I got banned.
Seriusly?
I mean, i expend a lot in this game and now iā€™m banned and i didnā€™t use a single bot. I used WTFAST but is that a bot or something? The reason is ā€œBotā€ so i didnā€™t use a bot. WTFAST isnā€™t a bot.
Please, i want my acc unbanned.

OID: 76561198082067517
Team: Servatti
Server Orsha

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ME tooo

I got same ploblem
I Not a bot
I am not bot but I am on list of ban
banned account list on April 26th, 2016
Team name : Inol2i
server name : [SEA]Telsiai

Email Sent
Support Ticket Sent

USE WTfast play from thailand

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Ban so fast.fix to slowā€¦ this very make me waste time.

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i didā€™t understand why they are not check log berfore banned me.this game not free :frowning: u make people lost time for clam id and notting compensate ?

for time and money if iā€™m not a bot ?

i got same ploblem
my team name : newGods
server: [SEA]Telsiai
im not a bot but im in list banned account list on April 26th, 2016 reason:bot
i only use vpn wtfast
wtfast not bot

i alredy sent Email and Support Ticket
pls do something for me
thx gm

mee too. i got banned and i donā€™t know what caused it, i never use macros, botting, hack whatsoever. i used WTFast but i think that is not the reason.
my IGN : Pongl2iderV1
my Steam account : papong2225

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Pls check i didnā€™t do anything wrong
Server: SEA
Teamname:Dipsy
character name:MoMo
SteamAccount:tangmobae

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Hi I and my girlfriend got ban. I dont know why is happen to us
So could u help us, We dont use any program to play and we are on list of ban . We not bot
Check for us pls
Team name : BANKISNOW
Server name: [SEA] Telsiai
and my girlfriend
Team name: NINGISNOW
Server name: [SEA] Telsiai

We using WTFast to reduce PING play from Thailand
Help us pls

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