Tree of Savior Forum

White Screen After Launching Game

Had a similiar problem. Look for the user.xml in the TOS directory of steam and edit it. Change “resolution mode” to 0 instead of 1. This forces full-screen, you won’t be abled to alt+tab though. That helped me with frozen loading screens and blackscreen somehow.

That has been tried by everyone as well. It’s not frozen it’s literally just white.

It is a white screen, everything behind it seems to be working; I can move the cursor and it changes and makes sound when something is highlighted, I can click things and progress to other windows, but it’s just one white screen, the cursor and music/sound effects. Nothing changes visually besides the cursor graphic when moving it around in certain spots.

actually started at 1 but i tried 2 and 0 as well no diff

day 5 still havent passed the server select screen

having the same issue. tried everything. everything up to date. definitely not my hardware too. cant get past the white screen… game is running in the background

10 days still no official response or solution. This is no way to treat your customers.

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I spent countless hours trying to make sure everything was up to date and changing settings. I don’t understand why the game team can’t address the issue. I wanted to play this opening night. Now I’m almost two weeks and many levels behind my friends. This is unfair to paying customers.

Go get your refunds, people. Don’t support the lack of concern by IMC games. This was by far the worst mmorpg launch I have ever witnessed.

Oh crap. just happened to me after I connected a 2nd monitor screen to the computer and this topic doesn’t really make me feel better… its sad that IMC won’t care about these things, it’s people’s money I hope they know that.
I’m gonna try everything on my computer to solve this. I’ll be really devastated if that would not work.
please if you find a solution write it here

bad bad bad bad bad :"(

someone fix it plzz!!!

Bump, I got the same problem (and sometimes the Updater MFC which also comes!). Please dev team, do something for your game because it truly deserves better treatement than this! =)

Ok I fixed it!

I went on:
D:\Jeux\Jeux Steam installés\steamapps\common\TreeOfSavior\release, and then, I delete every .xml files, only in the release folder.

Then, I moved to steam, and verify the game cache (properties of the game).
It told me that it didn’t find 6 files: it downloaded them.

Then I launched the game and it ran perfectly!

Hope it’ll help someone. Have fun =)

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i’ll try i hope to play it >.<’

Edit: finally fix my problem by installing windows 7 ultimate x64 OS

In my case I’ve got a temporary fix. it happens every time I turn on the computer so I go to my computer’s settings - devices - driver manager, then I right click my second Display driver (in my case I have 2 assuming 1 default and 1 for gaming) and “uninstall driver” then I restart my computer and I’m able to play until the next time I turn off and on the computer then the same process because it is reinstalling the display card’s driver. Oh and I forgot to mention that when TOS blank screen every game will have a similar problem.
it is something in the resolution I figured, that was just my case and temp solve, it might not work for everyone but I guess it’s worth a try

HELP i need HELP HELPHELP

mine dont have .xml :confused:

hey… have the same problem, someone could solve this problem???