Tree of Savior Forum

Unjust Ban - "Z afking"

Gameplay Bug Report Connection / Game Crash
#1

EDIT: As at 28-4-16 I have been unbanned.
Much thanks to IMC.

Date and Time : 19/4/16

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

Bug Description :
Holding Z, AFK, maintenance + bot ban post issued, banned.

Game Server : Klaipeda

Team Name : Grup

Character Name : Alessia

Steam Account : allenngo

Just forwarding my email

Hi IMC team.

In your most recent post titled - Accounts Banned for Abuse (April 19th, 2016)

You stated that you guys have “blocked 1,394 bot accounts” and an “addtitonal 1,678 accounts…have been banned” and that “If you feel you have been wrongly banned, please report your case to us through the support page.” as such, I am reporting my case via a support ticket on the support page.

I feel that I have wrongly been banned.
I often go to Tenet 1F, set my archer “Alessia Grup” into Kneeling Shot stance, and grab two items to physically hold the Z and Up Arrow keys on my keyboard and head off to bed. As we know, Kneeling Shot will immobilize my character and as my character is attacking in the ‘up arrow’ directino, anything that goes into the field of vision will be targetted - anything that also attacks the character will be targetted. I feel that there is no premise to ban in such a case. I do not have an unfair advantage compared to other players as they themselves can simply put a physical item on their Z key.
I often wake up and check the chat log to see if I have been reported for “botting” which I have seen multiple times.
However, I feel that holding the Z key and a directional arrow key does not warrant “botting”.
I have seen ‘bots’ and have reported them myself. These ‘bots’ are a lot more sophisticated that my “Kneeling Shot Z Up Arrow” archer - they move, buff, heal, repair items, all on their own. This is what I will define as a ‘bot’.

Per your “About the Bot report Function” - players leaving a heavy object on their keyboard should be treated differently from bots.
As such, my ban should be revoked.

I look forward to your prompt response.

Regards
allenngo / PWNstah / Alessia Grup

2 Likes
#2

Different does not mean its not ban worthy. That could very well just mean its inspected differently or not permanent. Its vague so it could mean what ever they want it to.

Also if you z afk again your just going to rack up reports again, and get banned again.

#3

z afk is bannable, not much else to argue it’s their decision.

aside from the fact that it’s imo worse the afk pet botting which is also bannable, it’s functionally no different.

if everyone did what you did every spot on every map would have an archer stealing every single kill and ruining every spot to level.

if you are not at the game don’t play the game >.>

2 Likes
#4

your own fault. you dont get unbanned cause its not unjust lol. learn your lesson Botting or using Away from keyboard methods are against every type of games rule lol…
since it gives unfair advantage

2 Likes
#5

Do you mind citing your sources, or is it just another “pulled it out of my ass” kind of argument? While you’re at it, find me where it says AFK party leeching in maps dozens of levels above you is bannable, since [quote=“calisk3, post:3, topic:221453”]
it’s functionally no different
[/quote]

#6

a lot of players commenting but i’d like an official announcement too, it’s really ambiguous and we’re just deciding what they meant on community vote basically…

i do believe you shouldn’t be able to “z-bot”, i even made a topic about it a loooong time ago…

anyways, in short, try opening a ticket and then please post the answer you got to us

https://treeofsavior.com/inquiry/ right-down of the page

#7

In the very post where the Report Bot function is explained, it very clearly says that this kind of “automation” is not considered botting.

1 Like
#8

u clearly didn’t play granado spada, lol

damn, double posted, this should be attached to the other comment >.<

oh, nvm, csiko just saved me from double posting haha

#9

I know IMC is not considering this as botting however if other players feels that you are taking advantage of something they don’t have and they feel its unfair for them. More likely they will report you again and again.

#10

It would be nice to get a official answer. But i would also imagine if this guy got un banned and the forums heard about it they would riot, and the rule would be swiftly adjusted.

Ultimately regardless of what happens i believe this is going to end up with the same result of a afking not being okay.

#11

And you post this here why? file a ticket.
Otherwise I’m to believe that your just clamming for attention.

Also serves you right I guess, I mean afk killing, really?

#12

This is their post - “About the Bot Report Function”

In the 3rd last paragraph it reads “For example, a player going afk while leaving a heavy object on the attack key has to be handled differently from regular bots. The classifier can deem the afk player innocent from looking at the honest play records, so afk players should not be reported using the report function as that will work against your RII.”

I should emphasise the following:
“For example, a player going afk while leaving a heavy object on the attack key has to be handled differently from regular bots. The classifier can deem the afk player innocent from looking at the honest play records, so afk players should not be reported using the report function as that will work against your RII.”

As we can see, it is implied that AFK Z-holding is an innocent act, should it be proven in my play records (which it will be). If I do rack up reports again (@thebloodyaugust), it will work against those reporting.

@definitebeing I have already filed a ticket and emailed tossupport@imc.co.kr per their response and have been waiting for a response for a 8 days now. All I want to do is play ToS after my exams.

If we could get some concrete rules regarding the Z-AFK that would be great.
Also if we could speed up the process of reviewing that would be awesome… I need my ToS fix!!
@STAFF_John @Staff_Julie

Regards

Grup

1 Like
#13

I’ll just leave this here.

“You shall not continuously act in a way to disrupt other players’ gameplay.”
“You may not acquire illicit gain through the means of deception or unfair methods.”
“You may not engage or attempt to engage in any activities that might hinder the natural progression of the Game.”

In the past I have been temp banned by a GM calling out part of the TOS that stated "Engage in any behavior that is contrary to the ‘spirit of the game’ as defined by in its sole discretion.

#14

It is situations like this where we need some concrete rules regarding the issue.
Which statement takes priority?

I’d love to know from IMC themselves.

Grup

#15

WRONG! That paragraph clearly warns actual players who play the game to be cautious on reporting people who are straight up lazy since the classifier for the algorithm or program they are using to assess reports on the report bot function MAY deem that lazy person as innocent if they have honest play records. Hence, they advice afk players should not be reported using the CURRENT report bot function since that may work against the real actual players because they may lose RII in the process…

Seeing as you claim to be z-botting, but still got banned. The possibility of you having honest play records is doubtful.

#16

No it is not. It is stated it is a different activity and should be handled different. Innocent is NEVER implied in what they said.

#17

I was going to say the exact same thing. The guy got caught botting and he’s on here crying about it.

#18

Say what you guys want.
All I am doing is posting on the forums in hopes that the GM/Staff will see my post and respond to me via PM or other means.
I am backing up my points using a post that the GM/Staff have posted themselves and interpreting it in my own way - if your interpretation is contrary to mine, so be it. It is entirely up to the GM/Staff to make their decision.
@STAFF_John @Staff_Julie

I just want to know if my account is banned due to Z-AFK.
If it is, I’ll happily make another account and play without Z-AFK.
As it is currently not F2P, I don’t want to buy another pack and have my account unbanned, that would be a bother.

Grup

#19

Agree! Also I want to add in case some idiot tries to argue more regarding the paragraph. The algorithm or program that asses reports on the report bot function only raises flags for suspicious players that needs further investigation. Let’s assume IMC just pure evil and are screwing players, if the algorithm or program was the sole assessor in determining bots and banning them, I would have seen more accounts on the ban list per day!

#20

Do you have the source for this? I’d like to read it to see your point of view.

Grup