My 2 cents… no matter how much a company does to make a task or product intuitive and easy, there will definitely be people who will do things that isn’t intended by the company. No matter how many tutorials, or translations to 6000 languages, even if they send someone personally to coach the player individually, there will still be people who will fail to follow the instructions and do it wrong.
It is like Mcdonalds’ hot coffee. People know it is hot, yet they still do things like holding it in between their thighs while in the car… sighz.
There is only so much IMC can do to make the instructions clear and concise to the players, which I believe that for this round their FAQ and instructions is very clear already. They even have GMs around on the first few hours in server (at least in Telsiai) to help answer questions on the new patch and resets.
