On September 7 I purchased steam Tree if Savior (English Ver.)
900TP Bundle for SEA(South-East Asia) Servers - S$66.77 *2
because in the Tp shop i see the Goddess’Blessed cube
but when I used 299TP later . system talk me ( You have exceeded -299TP spend this month. To increase your spending limit, please send us a ticket on our offcial website.)
So I do it , but the first reply is
tosmanager2Replied: Sep 8th, 2017 at 7:11 pm
Greetings Savior,
This is a follow up to your concern.
We would like to inform you that according to your Steam purchase data, we will be unable to remove the monthly spending limit on your account.
For more information, kindly visit the announcement on our website:
We kindly advise to send another ticket 30 days after your latest purchase in Steam.
Should you have any further concern, feel free to contact us again, and we will gladly help in any way we can.
Regards,
Tree of Savior Support Team
so i re do it
but the second reply is
tosmanager2Replied: Sep 10th, 2017 at 11:53 am
Greetings Savior!
Thank you for contacting us again.
As we have mentioned on your previous ticket that according to your Steam purchase data, we will be unable to remove the monthly spending limit on your account.
For more information, kindly visit the announcement on our website:
We kindly advise to send another ticket 30 days after your latest purchase in Steam.
Should you have any further concern, feel free to contact us again, and we will gladly help in any way we can.
Regards,
Tree of Savior Support Team
Oh… this time the same reply was maintained for four days
final you talk me
tosmanager2Replied: Sep 14th, 2017 at 10:48 am
Greetings Savior!
Thank you for contacting us again.
We do apologize for any inconvenience this might have caused you.
As we have mentioned in our announcement last July 03, 2017;
This action is to prevent other payment fraud-related issues from affecting the game.
Though we understand your sentiment regarding this matter, we saddened to say that the only possible option to lift your account on purchasing is to wait for 30 days.
Again, we apologize for any inconvenience.
Should you have any other concern, do not hesitate to contact us again.
Regards,
Tree of Savior Support Team
So i need wait 30 days to use it? now my Current TP is 1621
Wo i can use for 5 months!?
because months TP limit is 300TP
i just see i was treated indifferently