I am not here to provide lies or misunderstanding, so I am editing the topic post and pasting this here.
IMC finally spoke about addons on their most recent WEEKLY Q&A:
"5. Could you let us know which add-ons are allowed and which aren’t?
We have no plans on restricting add-ons that conveniently display information which can be obtained from external communities or between users.
However, we are sternly against add-ons that allow abnormal gameplay such as being able to use NPC stores on a field or an auto-play program. Those are prohibited and its user is liable to be banned. "
I’m still not sure if the 100% Map Explore is allowed, but anyways, seems some of you were right, their Customer Support seems far from being reliable.