I’d say for a beta the game isn’t bad.
Nowadays many titles use the word “Beta” as an excuse to not really launch their finished game so that if any issue surfaces, they can say it’s still only a beta. This isn’t a bad strategy, but has made some players think that games in that stage of development shouldn’t have apparent bugs / balance issues / stability problems. That’s not the case, a beta isn’t a ready-to-launch game and should be treated as such.
People haven’t “bought the game”. The game is free. People spent their money to support the company that has been making ToS, in hopes that it helps them see how much their game is worth and supports them trough the process of getting the game ready for launch.
The true issue here, from what I can see, is that people think they have purchased early access for a finished game, or, even worse, that they bought Tree of Savior. The game isn’t being sold. Once again, it’s a free game. The packs are to be seen as a donation, and nothing more than that (even though it’s a donation that gives you benefits).
So yeah, in short, people need to calm down. Sorry if I ended up venting here, but I’ve been seeing so many complaints it bothers me. It’s as if people don’t know where they are putting their money on! The fact that many don’t even know this is a beta bothers me greatly. While IMC could have made it clearer, it’s still weird to me that most people don’t even read about the product they are purchasing.