Tree of Savior Forum

The game does not open

Date and Time : 10 may 2016 13:37
Game Control Mode: Keyboard

Bug Description :
The patch download all files and simply closes. This started happening after upgrading to free to play. I’ve deleted the game folder and downloaded it again, already checked the integrity of the files, but the problem persists.

EDIT: It’s related to the insider preview build (14332) from Windows 10. See:

Another topic on Steam:
http://steamcommunity.com/app/372000/discussions/0/357284767235010461/

I have the same ntdll.dll error in my event log

Steps to reproduce the issue :

  1. Start the patch

System

  • CPU : AMD A8-6600K APU
  • RAM : 8GB
  • Graphics Card : AMD Radeon HD 8570D
  • Mainboard : F2A78M-D3H
  • Storage : HDD 1TB (NTFS)
  • OS : Windows 10 x64 (build 14332)
  • Internet Connection : Cable
  • Country, Region : Brazil

Can confirm I am on the same Insider build and have the same issue.

System

  • CPU : AMD X3
  • RAM : 8GB
  • Graphics Card : AMD Radeon HD 9700
  • OS : Windows 10 x64 (build 14332)
  • Internet Connection : Cable
  • Country, Region : USA

E:\SteamLibrary\SteamApps\common\TreeOfSavior\release\StackDump_Client_tos[05.10 12h57m57s].txt contains the following:

TryGetCurrentDirectory : E Saving CurrentDirectory : E:\SteamLibrary\steamapps\common\TreeOfSavior\release Stack Dump Directory : E Error Type : C0000005

Event Viewer shows:
Faulting application name: Client_tos.exe, version: 0.0.0.0, time stamp: 0x57313861 Faulting module name: ntdll.dll, version: 10.0.14332.1001, time stamp: 0x571afd5d Exception code: 0xc0000374 Fault offset: 0x000da05b Faulting process id: 0xd94 Faulting application start time: 0x01d1aaf22835aff5 Faulting application path: E:\SteamLibrary\SteamApps\common\TreeOfSavior\release\Client_tos.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f01cab50-29df-4b82-9fa6-55f08b3cc260 Faulting package full name: Faulting package-relative application ID: