Tree of Savior Forum

That strange 300 TP-restriction is already bugged

General Discussion
#41

Maybe if they started banning bots’ accounts…
There are lots of bots with the penguin pet. Which means those bots accounts have been around for at least two months. Why have bots accounts been allowed to exist for this long ?

While I don’t think this solution is completely bad, the thing is that the way it’s being done is terrible. Lots of people are blocked even though they shouldn’t (I know people who have been spending since EA so there’s no way their Steam account should be blocked, but they were anyway), and what’s the only solution ? To go on their official site to send a ticket.
Sure, it’s nothing too complicated, but most people want to spend right away. They buy IG currency, they want to spend it right away. Not wait for hours or days before the restriction is lifted.
Can’t they at least add a button IG that sends one directly on their official site, to the support/ticket section ?

It goes back to most anti-bot solutions until now: they’re mostly hindering players.
I’m really not against this kind of solutions though, it’s just like always it’s badly thought (and maybe buggy ?) and really annoying for the clients.

#42

Saint putain de merde!

I thought it takes like 10x290dun solo clears at most.

Like 2m or so
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Or 3~4m if you exchange 10x30 medal headgears 300~400k each.
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IMC is surely milking hard.
#43

They are called Whale Shark because of their size and the way they are feeding, but their class is Chondrichthyes, while whales are mammalia. So it’s still a shark not a whale, same as a coconut is not a nut :wink:

1 Like
#44

IMC staff, since you guys are looking here, please be sensitive for our cause
https://forum.treeofsavior.com/t/itos-unfair-itens?source_topic_id=365734

#45

So I already had my ticket answered.
Apparently my account doesn’t have a monthly spending limit.
After that answer I tried to buy 4 cube bundles but still get the message about exceeding the limit … hmm …

#46

I got the same answer to my ticket too - saying my account doesn’t have a monthly spending limit.
After I received answer to my ticket, I tried to spend TP in game but still get the same warning msg preventing me to use any TP…

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@STAFF_Letitia

#47

I have the same problem. Recieved a ticket response saying I’m not under restriction, but I am. I can’t spend my TP. I sent another ticket, but as it took like 26 hours for the last one to get a reply, I’m guessing it won’t be resolved for a while.

#48

Yea, I think the “whale” in “whale shark” is meant to be the adjective like “Big shark” or “Angry shark” or “Hungry shark”, so they shouldn’t be called “Shark whales”. Otherwise we might as well start calling things “Shark Bigs” or “Shark Angries” or “Shark Hungries”.

Back on topic: IMC, this is what you get for not being harder on bots. Seriously, there are so many ludicrously obvious bots always running the same routines with the same set ups for months and they never get banned because I see the same bot accounts playing the game after months! Sheesh.

1 Like
#49

@Helce @hubertorito @scourgebrother

Please PM me your Server, Team Name, and Character and I’ll double check.

#50

I’m also waiting on getting my TP limit removed. May I PM you my account details?

#51

In the English speaking part of the web we have a saying “not my job”. This really seems like one of those situations where the boss made a bad call and no on felt any obligation to tell him he screwed up. If I was working on this it would have been obvious to me that this was going to cause problems.

And on that note I got to go setup a support ticket because of this.

We’re back down to 4k population after killing it with the combat revamp/respec event. I refuse to believe that your whole office didn’t see problems coming with the last three big screw ups. If you just whispered in the bosses ear or sent him an anonymous memo you could have saved so much of your population. That, or hired a functioning quality assurance team.

#52

@hubertorito @Helce @scourgebrother
Thanks for wait :sunny:
So we cleared the TP spending limit for you. Please check again, the limit has been removed and you can now spend TP as usual.
If you find that a TP spending limit has been applied to your account, again.
Kindly send a ticket via our Support page under the “Payment” >> “Reset TP Spending Limit” category

#53

@TonyDanza
We also cleared the TP spending limit for you. :slight_smile:
Please check again, the limit has been removed and you can now spend TP as usual

#54

@Raspy
We’ve received your support ticket :slight_smile:
Please check again, the limit has been removed and you can now spend TP as usual.
If you find that a TP spending limit has been applied to your account, again.
Kindly send a ticket via our Support page under the “Payment” >> “Reset TP Spending Limit” category

#55

@STAFF_Amy @STAFF_Letitia
I’d like to ask if my ticket is already being processed? I sent said ticket requesting for the TP limit to be removed, but as of this moment it still remains unanswered. Hoping to hear from you guys soon

#56

@deathgod_xanthe
Yes! we’ve completed your ticket :wink:
Please check again, the limit has been removed and you can now spend TP as usual.
Kindly restart the client again to check your status

#57

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