Tree of Savior Forum

Talked to my Bank. They are more then happy to do a Charge back

Thanks for the snag Tyler. I have to use grammarly because of work, it’s the dumbest ■■■■■■■ program out there for english.

IDK if those first 2 were for me or not…

So you requested a transfer when they weren’t available yet? Anyway, here is what they said:

“That being said, we will consider creating regional servers later down the line if we see enough support from those regions. Most importantly, we will be offering a 1-time Team transfer to regional servers if and when they are created. Only 1 Team transfer will be offered to each Steam account.”

What did the reply say exactly?

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lol ok. idk y i laughed so hard at that, but it really made my day

They send me a link to the Transfer information page for the EU and SEA servers.

Greetings Savior,

Thank you for reaching out to us again. For details on how to transfer your Team to a new server, please read the details on the following link;

https://treeofsavior.com/news/?n=370

Once you have read the details, please proceed in requesting to transfer your team.

Regards,

Tree of Savior Support Team

If that page was an option for me I wouldn’t have sat on the phone with steam for 3 hours waiting to get ahold of someone. You know support is bad when STEAM’s is better.

Would you rather them have just said “Sorry, we aren’t offering orsha to klaipeda transfers”. Wouldn’t have been much different.

the quote i made in my last post shows what they originally said about the transfers… which meant only to the new servers.

I want to add. I tried to just do a DLC transfer instead, but once it’s “claimed” it can’t be moved. I still haven’t use the TP from it.

We would rather them take the heads, out of their ass, and instead do stuff for the other players that want to play their game instead of be fustrated the entire time.

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Agreed. The game isn’t aweful. Just… everything else. :confused:

[quote=“trentonkaine, post:1, topic:203660”]
-Limited Character Transfers.[/quote]

Most games don’t offer ANY character transfer, so boohoo cry moar? If you are referring to the fact that they are only allowing transfers to SEA/EU right now, you seem to have issues with the english language, as they promised that everyone would get 1 free transfer a week or two AFTER THE SERVERS GO F2P. As in, not for another 2 weeks or so.

After what SA players have done to them so far I can’t say I blame them. I’m surprised they weren’t banned from the international server after that ■■■■. It comes down to money, if you want to pay for it I’m sure they will happily make a SA server, otherwise, again, cry moar. Many games only have a US server(Or hell, they’re from Korea so they could have made it Korea only and not released it anywhere else at all), why should this game be expected to have an individual server for every country?

And that is in what way IMC’s fault? It was the BR players who decided to all join that server, nobody forced them to, and IMC certainly never said it was a BR server. Also kind of your own fault as it was openly discussed on the forums for several days(if not weeks) beforehand that most BR players were going to join Orsha. Pretty sure you’re the only person who didn’t know.

And that matters because…?

Honestly, if one more whiny baby leaves we’ll all be better off.

Imo, such kind of refund is more like a fraud.

Also maybe I’ve missed something, but they never promised one transfer for founders from any server to any, it was always “from oldest to newest (EU/SEA)”.

BTW I play on Orsha too and haven’t any problems with my english. Actually it is pretty rare to get in group of portuguese, or they are speak english too. In every dungeon I’ve been it was english communications.

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Honestly in every dungeon I’ve done communication wasn’t even needed. We all knew exactly what we needed to do and made it through with little/no deaths without speaking a single word. Lol.

Maybe I’ve just gotten lucky though.

You can only do dungeons twice a day. The last week I was only logging in to play my dailies. They aren’t the issue. Everything else was.

Well its often small talks about sp regen, or drop, or brb or something like that :slight_smile: There are very little runs when nobody says a word at all.

Well maybe you can only two, I can 6 on each character. Seems you’re not even hit level 100, so not really played this game so far.

Nvm, it is kinda offtopic.

You would be suprised how well consumers are protected int he US. It is unfair to buisnesses how much the system can be bent.

Look at the stipulations that are in place for goods and services.

Goods must be of satisfactory quality; be fit for purpose; match the description, sample or model; and be installed correctly (if part of the contract).

Services must carried out with reasonable care and skill;
completed for a reasonable price; completed within a reasonable time; and
completed in accordance with any information said or conveyed in writing to the consumer where the consumer relies on it.

The phrases I emphasized are easily bent to fit pretty much any dispute. If they are not enough the other stipulations are nails in the coffin. These are from the Consumer Rights act of 2015. There are some exclusions but a consumer has to be loud and willfully stupid in order for the buisness to have a statement exempting them.

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This is good to know for those who do want their money back.

Could you mention which bank you talked to? It’s more of a point of reference for others to bring up with their banks, if they want to do the same thing.

Also, I don’t see why people assume this thread is complaining about the game. OP said why he’s disappointed and leaving (whether we agree/disagree that these are valid complaints is irrelevant), and provided a solution for those who do want their money back. $60 is not an insubstantial amount of money for this game.

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JP Morgan Chase. You know the bank that owns the US. :stuck_out_tongue:

I feel you, Klaipedo wasn’t even functioning when I purchased the game, naturally with only one other server I picked Orsha. The only time you can hold a decent conversation is between the hours of 4-6am server time, after that everything goes full BR.

This is at least a once a day experience

As far as this game being “good”. . . well I’d say it needs another year in the oven.

I really do want IMC to do well, but they seem so incredibly incompetent.

it does not count, cus ppl hate the publisher and will pay vpn to play on Steam (thats what i am doing)

I would suggest never to transfer to Kaipedia. The server is constantly broken. Serrver q’s are always broken and “emergency” maintenance is a every other day occurrence.