Tree of Savior Forum

Stuck in loading screen

Gameplay Bug Report Connection / Game Crash
#272

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

Bug Description :
no specific map but sometimes loading screen up until 2/3 of the bar then stopped to load

  • Graphics Card : Nvidia Geforce GT 540M
  • OS : Win7 64 bit
  • Internet Connection : 1 mbit/s
  • Country, Region : Malaysia
    -Server: Telsiai
    Team name: Zanilicious
#273

my character stuck at Loading Screen

Lodge Name:GRP
Character Name:Grant_Ward
server:[EU] Fedimian

#274

I can enter the game but when after todays small update in varena this happened… i have finished my first run of dungeon and i have 2 left remaining… when i go in for my second run i got stuck in the loading screen. then 1 instance was wasted… then i tried my 3rd and still the same stucked at loading screen… this game just wasted 2/3 of my daily instance… pls help if possible reset my daily instance

Server - SEA VARENA
Character Name: Mao
Team Name: PlanarChaos
Map Stuck: 132 instanced dungeon

Untitled.jpg1366×768 282 KB

#275

I stuck too
Server: Orsha
Char name: Edusinx
Team name: NekoAoi

#276

Hi @dregonfyre,
We would like to ask if your character still stuck on map.
If yes, please do send us a support ticket with the starting city of your stuck character to assist you further.

#277

I just got stuck at the map demon prison 3. Try to log in but cant for days
Server: Telsiai
Char name: Uehi_2
Team name: Uehi

#278

Date and Time : 07/10/2016, 11:45 pm EDT

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

Bug Description :
I went from “Fedimian” to “Forest of Prayer”. The loading screen stops loading at about 75%. Already tried reconnecting a few times also tried verifying game files still my main character is stuck.

Server: Varena
Character Name: Icefyre
TeamName: Forestwalker

Steps to reproduce the issue :

  1. Used scroll to go to fedimian and get megaphones.
  2. Talked to the goddess statue to teleport to forest of prayer
  3. Then now stuck at 75% of the loading screen bar.

Screenshots / Video :
-

stuck.png1367×769 331 KB

System

  • CPU :Intel Core i3-3110M CPU 2.40 GHz
  • RAM : 8GB DDR3
  • OS : Windows 7 Ultimate
  • Country, Region : Philippines
#279

Hello @yofune11! We would like to ask if your character still stuck at loading screen. If yes, please do send us a support ticket with the starting city of your stuck character to assist you further.

1 Like
#280

Date and Time : 07/10/2016, 15:45 pm

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

Bug Description :
My char it’s on ORSHA CITY, I try to enter in every char but keeps stuck on 25% load screen

Server: Silute
TeamName: Cottonpuff

Steps to reproduce the issue :

  1. Load game
  2. Choose any char
  3. Then now stuck at 25% of the loading screen bar.
#281

Solved,

checking the files on STEAM and removing any ARMBAND from my chars

#282

Bug Description :
My character is on Fedimian and warp to mausoleum constructor’s chapel and then i tried to go to worker’s lodge to hunt templeshooter but i’m stucked here in loading screen.

Server:SEA[Varena]
Character Name: gagard
TeamName: kasagingan

Screenshot:

stuckme.png1366×768 285 KB

System

  • CPU :Intel Core i5-4460 CPU 3.20 GHz
  • RAM : 8GB DDR3
  • OS : Windows 10 Pro 64bit
  • Country, Region : Philippines

Help me pls GM. i need to play because im on day off. Tnx

#283

PS. i just solved this. i did login my other character and change channel. Thank you GM for reading this.

#284

Hi @bryan.fajardo619,
Please send us a support ticket or reply to this tread with your character starting city to assist you further.

#285

i just solved it GM Francis tnx. i thought it is going to be forever stucked. because i already logout and close the application but the problem still persist but then i tried some other solution which really helped. “i did login my other character and change channel.”

#286

Server: [SA]Teslai
Team: AlwaysHungry
Character: Jagermeister
Map Stuck: Nuodin Falls
Starting City: Orsha

Please fix this. I can’t complete my dungeon runs.

#287

Server: Klaipedia
Team : Cheers Bro
Character: Australien
Map Stuck:Nefritas Cliff
Starting City: Klaipedia

thanks

#288

Date and Time : 07/12/2016, 7:11 am EDT

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

Bug Description :
Everytime my character moves or warps to another location like dungeons and all the locations in general I get stuck in the loading screen probably 70% of the loading screen, BGM playing and all. This happens every single time I use my 2nd character, other characters are fine. The only way could progress with my 2nd character is to exit or “End Task” the client using Task Manager.

Steps to reproduce the issue :

  1. Start the game
  2. Login the character and move to another location
  3. ???
  4. Profit

Screenshots / Video :

System

  • CPU : Intel I5-4440 @ 3.1~11.32Ghz (MAXIMUM POWER!!!)
  • RAM : 16GB DDR3 @ 1600Mhz
  • Graphics Card : ASUS Nvidia Geforce GTX750 Ti 2GB
  • Mainboard : MSI B85-P33M
  • Storage : Toshiba HDD 1TB
  • OS : Win7 64 bit
  • Internet Connection : 5 mbit/s (but true speed is only 500-600 Kbp/s, thanks PH ISP)
  • Country, Region : Philippines
#289

Hi @maldzkun,& @rgonzavila,
Please be informed that we have moved your character to your starting city.
Please try if you will be able to login to your character.
If the issue still persists, please do send us support ticket regarding to this issue.

#290

Hi @Dilgele_Lover,
We would like to ask if the issue you reported still persists,
If still persisting, please do send us a support ticket with your character starting city.

#291

Server: Klaipedia
Character: Voude Jatto
Map Stuck: Novaha Assembly Hall
Starting City: Klaipedia