Tree of Savior Forum

Stuck in loading screen

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time : 08/08/2015, 2:45 pm EDT

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

Bug Description :
I went from “Passage of the Recluse” to “Sirdgela Forest”. The loading screen stops loading at about 2/3 and the music of the Sirdgela Forest map starts playing. But even after waiting several minutes, I was still stuck in the loading screen and nothing had happened. Even if I Ctrl+Alt+Del my client - as soon as I try to log on my character, the loading screen will pop up and stop loading at the same point.

Steps to reproduce the issue :

  1. go to "Passage of the Recluse
  2. enter the portal to Sirdgela Forest
  3. ???
  4. Profit

Screenshots / Video :

System

  • CPU : AMD Quad Core 4,4 Ghz
  • RAM : 8GB DDR3
  • Graphics Card : Nvidia Geforce GT 740
  • Mainboard :
  • Storage :
  • OS : Win8 64 bit
  • Internet Connection : 6 mbit/s
  • Country, Region : Germany
3 Likes
Help Problem loading game
#2

Hi, if you’re still stuck, can you send a ticket with the details of your character?

3 Likes
#3

i have the same problem but when i try to send a ticket it ask me to verify my steam account, but i don’t have my steam acount tied to this google account.

#4

My account has been stuck at loading character, Can any GM help me here ? Team name: HangCa, character name: KingGram
Server : Zemyna

#5

Hi my character is stuck on a loading screen every time i try to log in. Name: chaost shadowplayz

#6

Hi my character is stuck on a loading screen every time i try to log in. Name: Rand

#7

hi im stuck in loading screen and characters wont load. Character name : Habits Ouri , zeymna server

#8

Hi !! Stuck in loading screen too after entering " Mullers Passage" .

Name : Tsu Hiime
Server: Zemyna

Thx

#9

My account has been stuck at loading character,
Team name: Kradash, character name: Kradash
Server : Zemyna

#10

I have the same problem. My account has been stuck at loading character.
Server : Zemyna
TeamName: HxJ
Character Name : HunterJoker

IMG URL: ¡CLICK HERE!

#11

Hi !! Stuck in loading screen too after entering " Mullers Passage"

nome: schneiderS2
servidor zemyna

#12

Im stuck too
Server Zemyna
Character name: Samira

#13

I’m guessing the issues is with the Zemyna Server… I am having the same problem too…
Char name: Ikuchan

#14

Im Stuck in loading sreen too !
Dont load character selection

Server name: Zemyna
Character :MelisSa

#16

I’m stuck too!! characters won’t load. in the lodge screen with a window saying connecting to server… I tried connecting to other servers and making a character and that was fine though…

Server: Zemyna
TeamName: ADVENTURE-TIME
Character Name: SunnieBoi

1 Like
#17

Hi, i’m stuck inside Royal Mausoleum Constructor’s Chapel.
Can’t teleport out, portal back to Tiltas Valleys don’t show up.
No monsters inside, character move speed get faster.
I see /y chat but can’t talk.

name: dazjin | family name: darkspear | server: Laima

also this is the only char i have the running error in load screen.

#18

im stuck too.

server: gabija
TeamName: Roge
Character Name: Roger

#19

i’m stuck inside Tiltas Valley.
Can’t teleport out. Can’t do anything except run.

name: Jerock
family name: Khazen
It is a Cleric.
server: Laima
this is the only char i have the running error in load screen.

#20

Same issue - cannot login anymore. I was in the middle of being teleported back to hand in a quest and the game disconnected.

Freezes at about 70% loading when I click “Start Game” from my lodge. Other characters login fine - it is only the Mage that has issues now.

Char Name: Tokkine
Server: Gabija

Uploading…

#21

I was having a similar issue - I found a settings file and renamed it - with the theory the game would remake it.

/SteamApps/common/TreeOfSavior/release

Rename user.xml to user_old.xml -> reload game.

Worked for me, hopefully helps others bypass this