Tree of Savior Forum

Stuck in cutscenes for party members

This is a really annoying bug that’s been going on for a while. I’ve looked at the forums and there are a few other posts but not many. GMs seem to have acknowledged it but it’s not under the “Currently known bugs and working on it” section of the news and updates so I felt a need to post again.

There have been no updates or whatsoever from the news so some updates would be good. It is a very annoying bug to play with.

Exactly same issue from this post : Party Recalling Bug

Game Server : [SEA] Varena

Team Name : Silvyre

Character Name : Every char

Steam Account : Kokonuht

input date : 2016-07-29

input hour : 07

Type of Bug : Game Bug

Date/Time and Location : 07/29/2016 0500 GMT+8 Singapore/Malaysia

Happens in every single cutscene

Description :

Every time you go into a cutscene, most of your party members get stuck. Some time some of them can move, sometimes all of them can’t.

Facts known :

  1. The person initiating the quest / cutscene will NOT get stuck
  2. Swordmans cannot deal damage while being stuck, skills have no eff either, eg, swash buckling.
  3. Wizards and Archers can basic attack and still hit bosses.
  4. No idea on clerics.
  5. Sometimes some party members won’t get stuck, sometimes everyone else but the person initiating will get stuck.
  6. The stuck remains until you change channel / relog.
  7. Happens in every kind of cutscene. Even those without boss fights or even monster fights.
  8. There was once or twice where everyone could move.
  9. Sometimes when the cutscene initiates, one person wouldn’t get into the cutscene and would have some sort of error pop up saying you need to close the shop to get into the cutscene but we were just standing there lol.
  10. People who are stuck still receive damage from the boss and monsters.

I have no idea how to record a video while playing the game but if it is needed, I will get one recorded and upload here. It is fairly easy to reproduce the bug, just get in a party and quest together and go into a cutscene.

I hope I provided extra information that would be helpful to the team to solve the bug. Updates would be appreciated. Really.

I play ToS with friends and we wait until everyone’s online and quest together and level together. So this really affects us. It’s still bearable for now as we can just change channels after the cutscene to fix the problem.

Thank you.