Tree of Savior Forum

[SA Silute] is unplayable

I was very happy logging in to see my ping was very low but suddenly disconnects, random lag spikes, stuck in skill casting, etc is making the game totally unplayable. We are near the public launch and I’m very very worried this server won’t fit all players. I have friends coming to play once it’s launching but if this keep going I don’t think any will do.

Is there an ETA to fix this server? Please? It has been out for less than a day! @Staff_Julie @STAFF_Ines @STAFF_Ethan @STAFF_No @STAFF_John @STAFF_J

4 Likes

i can’t even log in lol…

Same here. I was able to login after trying multiple times, but now it just throws me out. Sometimes it goes further and just close the game entirely. Such a price to pay to transfer… I wish I had stayed in Klaipedia. They got compensation for not transfering. The irony…

EDIT: Well some characters can login, so I’m guessing some maps are just plain bugged and the characters who were there are as well.

Is working fine for me and for all the thousand I see online on the maps, maybe is some incompatibility with ur ISP or connetion problem (?..
threatening will take you no where D:

just lost a dungeon because of Tos client suddenly closes without reason, totally unstable/ ■■■■■■ up

It’s not threatening, since it’s not working they are considering not coming. I’m sorry if that sounded like that for you.

My ISP covers a lot of Sao Paulo and Brazil. Same ISP as some friends having the same problems. Some don’t have it, but they don’t lave their maps… which I started doing. Just played a new character with no lags and no issues. Then now just disconnected entirely. It’s too random to measure.

I didn’t have any issue like this before. Can’t say it’s an ISP thing until more proof.

I cant log in neither, i was playing fine, and then it kicked me out, and I havent been able to log in again… please fix up this before the public launch!!

But you have enough proofs to say the server has a problem and not u ? D: … Then why is working for all of us?
:stuck_out_tongue:
post more info without blaming the server :smiley:

I’m online since the server is UP, got lagged the first 10 minutes, I guess massive logins, and I didn’t disconnect since then, I’m still online (:

Well I’m not talking about 10 minutes, I’ve been here for about 3 hours. Here is proof, the ping to the server is fine with no package loss.

http://puu.sh/oGmhN/9571836634.png

It’s also not “working for all of us” as you can read above.

Same problem here since 10am. Tasukete IMC-sama :cold_sweat:

Well, after extensive test, it seems that the bug isn’t happening everytime in every map. It’s happening is specific maps, specific characters.

I have 8 characters to test.

Those that are in Zachariel Crossroads can’t even login. The game just go back to the login screen if I try to log with any of then that are there. If I go there with another character, it logs me off.

I have another character in Rukas Plateau that can log in but everything is lag beyond playable. Disconnects are often as well.

If I try to create another character in West Sauliai Woods, it goes smooth. After 30min it disconnected me, but I could log in back and keep playing. I could even go to Klaipeda.

Changing channels doesn’t work with those characters either.

It’s really bad lol. After I changed map, the game became unplayable. Lag over 9000, getting DC’ed everytime, freezes, spikes, etc. This server is unstable for sure.

TRADUÇÃO - PT/BR

Tá muito ruim, testei a conexão nos outros servidores e não há problema algum, já o servidor (LA) Silute tem bastante problemas de logins inválidos, desconexões sem sentido, masmorras com problemas quando em grupos.

Tentei passar itens de um personagem pra outro e o botão de desconectar não funciona, precisei fechar e abrir o jogo umas 10 vezes. Trocar entre um e outro personagem é quase impossível.

Antes de escrever essa postagem meu personagem (Priest) nem conseguir sair do lugar, voltava sempre pra o mesmo lugar como se não houvesse conexão pra tal ação.

O mais incrível é que os outros servidores estão bem e funcionando perfeitamente. Alguma atualização por favor, nós agradecemos de coração pela transferência de servidores e de poder agora jogar com baixa latência mas não dá pra jogar assim. Fiquem tentando muitas vezes e 30 minutos depois nada do servidor melhorar. Precisamos de uma força aqui IMC.


TRANSLATION - EN/US

Yeah too bad, I tested the connection on other servers and there is no problem, since the server (LA) Silute has enough problems of invalid logins, disconnections meaningless dungeons problems when in groups.

I tried to pass items from one character to another and the disconnect button does not work, I had to close and open the game 10 times. Switching between one and the other character is almost impossible.

Before writing this post my character (Priest) or get out of the place, always returning to the same place as if there were no connection to such action.

The most amazing thing is that the other servers are well and running smoothly. Some please update, we thank you from the heart for the transfer of servers and can now play with low latency but we can not play like that. Trying to become many times after 30 minute no improvement of the server. We need a force here IMC.

3 Likes

Unplayable from Buenos Aires, Argentina. Since yesterday I was only able to play for a few minutes in a row, I got disconnected all the time, lag is also horrendous today. Right now I can’t even login to SA server.

Update: After going to Miner’s Village, game logged me off. After trying for more than 30 minutes, couldn’t connect anymore in SA Silute. It’s still happening.

I can connect in Klaipeda and Orsha servers with no problem, no lag (just the usual)… well. We need an answer PLEASE!

Teleported from Fedimian to King’s Road to help a friend, got dc’ed and can’t connect to the server since.

SOLUTION:

USE A VPN AND USE ANOTHER SA REGION TO CONNECT ( CHILE MAYBE )

VPN: WTFast ? Or any other VPN soft.

I’m with problens to conect SA server too. Brazil :confused:

It does seem to work, my boyfriend is using it right now and it works. Unfortunatelly I don’t have any means to use one. I can’t pay for one and can’t create 14 days free anymore.

No reply from IMC whatsoever… ANY reply about this problem would be fantastic. Please @Staff_Julie @STAFF_Ines @STAFF_Ethan @STAFF_No @STAFF_John @STAFF_J please please please answer this.

UPDATE: It works well with a tunneling solution. I’m currently using Pingzapper and my boyfriend WTFast, in their trial. Pingzapper will disconnect me in 30minutes, WTFast will work for 14 days.

It won’t let us log in with characters in Zachariel Crosswords though. The bugged characters are bugged forever.

To have to use a tunneling solution means that there are errors in your server setup guys. Many errors in your machine setup. Please fix this fast, many users are complaining with no answer for a whole day! I lost the one day I had to play, unfortunatelly.