Tree of Savior Forum

[SA Silute] is unplayable

I told you already, is not IMC problem, is ISP’s problem.
Telecom / Fibertel / Etc…

So, IMC has nothing to be with this. They doing right.

Want more proofs? Check other games forums (Blizz…)

Check http://tinyurl.com/o7xyw9x :no_mouth: or similar

You can keep that up as long as you want, won’t change my point of view.

It is their problem as I can connect to any other server. It looks like a tunneling problem so they must fix so people can connect.

What do you suggest with that comment? To make people call their ISP and ask them to fix? Have you ever called an ISP? They’ll say it’s the game’s problem. And if the game say it’s ISP problem… see? It goes nowhere.

When Blizzard had a problem with GVT, a big ISP in Brazil, they contacted GVT. It’s the best thing to do because we, the users, have little ground to make understandable arguments. We have “regular user level” attendees that won’t understand, even if they transfer to high level professionals. There is no way to fight this down here.

In sum, it’s not my problem, it’s happening to many many players as you can see in the forums. All my friends have the same problem in Sao Paulo, only one of them in Santos can access (another city). Vivo is the biggest ISP in Brazil.

A lack of answer from IMC is also hurting this pretty bad.

EDIT: Just another thing that is important: in the launch it worked. I had some disconnects but nothing too great. My friends too. I did 2 dungeons without any problems. This is recent.

IMC, why we have such an bad server? My ping here [SA] Brazil - Fortaleza 15Mb GVT/Vivo is discusting:

(170~200),
while in Orsha was/is 130 (with proxy for game)/without: 200~260 ops now its 110 there .
We have the biggest community and is that what we deserve?

Some friends can’t even do dungeon or log in.
#Pray4Brazil

Oh, need a video to proof? No worries.

Why i’m so dramatic? Idk m8, idk :confused:

Omg you didn’t get anything about this and you talked so much without knowing anything about it.

I will try to explain you better this time.

There’s a Problem on the IP Route of Telecom/Telemar mostly in South America.

There are many Providers inside Telecom, for example, Fibertel on Argentina, as the one who said “Im from Buenos Aires”.
Well,

The IP Route globally used has collapse and they are being fixed !

It never take too much time, already 24hs so I guess in few more hours problem will be totally solved.
Some of us have the luck to be in other DNS, but others don’t !

So, AGAIN,

is NOT a IMC Problem!

I told you to look on Blizz, because many ppl posted same thing
“Pls blizz fix this”, again,

is a problem on the Network Provider of South America.

They are working on this, Obviously! and gonna be fixed really soon.

Is happninng with me and my friends too!

Why why why write in caps bold and everything? Could you be a little less flamer in your posts? Could you keep it civil? Can’t you see people are stressed a lot for trying to play a game they payed, after soooo many issues with lag? Why would I believe someone that isn’t staff? Where is the official post? Just because you said so? Do you just believe what people say in caps? Do you like this attitude?

Having said that, the DNS problem is awkard as anyone can change that (to public google or something else) inside their routers or their ethernet adapter. A traceroute inside wtfast show only 1 difference… and isn’t in DNS. What are your thoughts here?

Fiddling around a bit i found 2 problems with the route being used by most ISPs.

1st - There’s a IP down in one of the routes. You can’t even get a static IP adress. It’s down like down down. Down for good.

2nd - The IP route going through 177.72.240.237 is overloaded. Couldn’t find who’s responsible for this IP, but it’s likely to be Telemar/Telecom.

If you can reroute your connection to the servers it should work.

If you don’t know how to, then fastest way is Proxy or VPN.

because you just want to Win a battle that you don’t understand, blaming IMC for answers when the problem is external.

What is your suggestion, to make ISP fix this… via whom? What I’m saying is, isn’t in IMC best interest to fix this? Or, assuming you’re right, post something?

EDIT: You’re right about the trace going through that IP by the way. Thanks for that.

np…
O.o … make ISP fix it :joy::stuck_out_tongue_closed_eyes:
Solution? Use temporary solution, rerouting, till the main problem is fixed by the network.
There’s nothing else you can do :joy:

PS. Claim ur free token to IMC for the problem :joy::joy:

Your solution with Hotspot didn’t work either… or I don’t know how it works (too many guis saying nothing about my route).

If only I had an amazon server here I could VPN through it but then again I believe the route would be similar…

If you have any other suggestion (free) please let us know :slight_smile:

What to do what to do /cries

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