Tree of Savior Forum

[Resolved] Broken Quest

Game Server : [EU] Fedimian

Team Name : Sciguma

Character Name : Abysswalker

Description :

Quest:
Trace Race (4)
Objective: Inspect Demon Lord Diena

Client crashed as the cutscene was supposed to trigger. Now I can neither trigger the cutscene to continue the quest nor am I able to abandon the quest chain.

Steps to reproduce the issue (I guess):

  1. Finish Trace Race (3)

  2. Get Client Crash the moment the cutscene starts.

Video:


Here is what I got (of course) as answer:

Hello Savior,

Thank you for contacting us.

We regret to inform you that we cannot force abandon your quest since we do not have this option.
Kindly try these steps below and see whether the problem gets fixed:

From your Steam game Library,

  1. Right click on Tree of Savior (English Ver.).
  2. Click on Properties.
  3. Click Local Files tab.
  4. Click Verify Integrity of Game Cache.
  5. Restart your router or internet connection and again re-launch the game from Steam.

Furthermore, if there are add-ons installed with your game, please uninstall all of these before doing the above procedure and run the game without any add-ons as it may be the reason why you are experiencing this problem.

If the issue still persists, please contact us again.

Regards,
Tree of Savior Support Team


tl;dr: We do not want to help you.

@STAFF_Max @STAFF_Ines @STAFF_John @STAFF_Ethan @GM_Francis or anyone.

That’s not cool. This is a server side database issue. This is fixable. Of course I did the above and more but the database entry got messed up with the crash that happend with the cutscene.

Try to switch on different channels. I had couple of crashing from channel related bugs that get fix from switching. Or try questing on different computers, some of them are caused by GPU or memory/CPU. My GFs computer is like that.

I did all this, the cutscene does not trigger anymore. It’s the quest. Normally you can’t have this quest as it instantly gets finished. It’s not like I get a crash anymore I just got the crash when the cutscene was supposed to trigger and then boom stuck with this crap, can’t abandon can’t restart can’t continue. RIP

They can force the quest to finish i think. Like this one from long time ago.

Maybe the support person thought you want it to be abandoned. You can ask them to finish instead.

This is indeed a good idea, thanks!

Additionally, your video is tremendously unhelpful. Instead of you typing in a video that it doesn’t work, why not make a video of you going to the location where the cutscene is supposed to start, and showing that it doesn’t trigger?

Think about it from the perspective of the person trying to help you.

The video is useless anyways. No matter where. It doesn’t trigger this is fact. One that I shouldn’t have to begin with. It is this quest:

https://tos.neet.tv/quests/90144

There also is neither an npc or anything and no task nothing. They “should” know this or at least be able to look it up. The quest is given when the cutscene starts and finished with the cutscene but the client got killed by the cutscene (it isn’t the first time I do this quest).

And of course nothing done yet.
@STAFF_Ethan @GM_Francis

Why can quests be force finished like…


and not in my case?

No words and no help for now.

@GM_Francis @STAFF_Max This can’t be that hard to fix.

Still broken, still no fix. I know that at least a GM (if there was one) would be able to at least give me the next part of the quest chain. Why? Because that was also possible via .lua script in the closed beta for everyone.

@GM_Francis @STAFF_Yuri @STAFF_Max @STAFF_Ethan
Could I ever get a fix like that?

Mhh… so basically your client and the server went asynched. Client thinks its unfinished, server thinks its finished (“finished” set as default value). So in theory you have to modify the client to get it finished in order to proceed. Complete reinstall could help here.

If its complete serverside (quest event canceled in a weird way, no follow up possible bla bla) a gm who “knows the code” has to modify the servers data to get that issue solved. Good luck on that xD

So whats left is getting a lua that forces new data upon the server, something the server can work with.

Seems like youre lost xD

It is server side and all that had to be done is either one little command that finishes the quest (probably doesn’t exist) or one that gives me the next part (exists, could be abused in the beta).
Super easy to fix…

Easy or not, someone from IMC should at least answer you here (Not those bot-like answers). Good luck with that! xD

Good luck means I am screwed.
You have to keep in mind that actually responding here and then maybe throw in a command ingame is a lot of work. I shouldn’t expect that and just reroll. @IMC_Logic

1 Like

@STAFF_Yuri Hey Yuri, can you do something about it? It seems that the ones answering his tickets didn’t understand his issue.

@Sciguma Let’s hope they work on weekends xD

Thanks for the help!
To be honest I already gave up that this will be fixed. I mean I play on Fedimian and this is lawless ground without GMs anyways. ¯\_(ツ)_/¯
My only hope is that this quest chain will never become really needed. It feels a bit like a main quest as it’s the one before the Succubus fight which connects the story of the demon lords. If there happens to be a follow up one day then I am really screwed on my Highlander. At least my Highlander is the ONLY ONE without the quest then. :joy:

Okay, will check what I could do about it :sunny:

2 Likes

Jesus Christ, is it christmas already? :flushed:
Maybe I can soon try to fight the succubus on my all in yolo melee character without good gear. :smiley:

1 Like

Hey Yuri!

I know it’s tricky, but are there any news about this issue?

1 Like

I kind of like how you try harder to get it fixed than me. :smile:
Pesonally I’m fine with getting it fixed before Rank 9 for now.