Tree of Savior Forum

Repeatedly Physically Stuck?

Gameplay Bug Report Game Content
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : June 28, 8:30PM EST

Server Name: Klaipeda

Team Name: LE NYUF

Character Name: Jehuty Liddell

Bug Description : Every time we trigger a boss fight, one of us ends up physically stuck. We can’t move anywhere, only jump, and our attacks don’t do anything (Mine didn’t, ranged, Wiz2. His did but only when I moved the monsters close to his spot. He is a Swordsman)

The person who didn’t trigger the cut scene is the one who ends up stuck, and the only way we’ve been able to remedy is by closing the client and relogging. Even just going to character selection does not work, cause it won’t let you.

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

1 Like
Getting stuck in cutscenes
Party Boss Quests Stuck
#2

Date and Time(Please, specify the timezone) : June 28, 8:30PM EST

Server Name: Klaipeda

Team Name: Honey-Badgers

Character Name: Marche

Bug Description : Same issue as above. Party of two.

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

Going to stop playing until this issue is fixed.

#3

Date and Time(Please, specify the timezone) : June 28, 11:07PM EST

Server Name: Klaipeda

Team Name: Antenore

Character Name: Orloth

Bug Description : Same as the two above me :c

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

#4

Date and Time(Please, specify the timezone) : June 28, 22:10PM EST

Server Name: Silute

Team Name: WaifuTeam

Character Name: Alice

Bug Description : Same as the three above.

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

#5

Yadda yadda, same thing as above on Varena.

Team: Praesidia
Character: Aeirus

#6

Same issues with me and partner. I temporarily have to trigger the quests because we most likely will end up dying if he has to fight alone (instead of me fighting the battle for us).

Teams: Crystallice and Emperoars
Server: Varena

#7

@STAFF_Amy This is one of those times when “Party Hard” is a bad thing :smirk:

I want people to Party Easy and have fun :blush:

1 Like
#8

Thanks for wait our reply.
We apologize for the inconvenience this issue.
Al\so we’ve already informed above issue to our dev team then we’ve already fixed it out.:slight_smile:
If you have any other concern, just let us know that :wink:

4 Likes
#9

Im not certain if Im perhaps misreading the post above but the issue with party members being stuck during boss fights is still not fixed. My friend and I attempted playing today again and the problem persisted.

I do enjoy this game but whats the point in playing if I cant play with friends. :[
Hope this gets fixed soon!

3 Likes
#10

they will prob(hopefully) do an emergency maint later on…

#11

@STAFF_Amy
Is this issue going to be HOTFIXED in soon? We cant really wait till the NEXT PATCH to group with friends.

3 Likes
#12

Date and Time(Please, specify the timezone) : June 28, 7PM EST

Server Name: Klaipeda

Team Name: Bronwen

Character Name: Astrid Bronwen

Bug Description : Every time one of us would trigger a boss fight, the other ends up physically stuck. We can’t move anywhere, only jump, and our attacks don’t do anything

The person who didn’t trigger the cut scene is the one who ends up stuck, and the only way we’ve been able to remedy is by closing the client and relogging. Even just going to character selection does not work, cause it won’t let you.

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

I really hope there is a hotfix for this soon.

#13

When will the issue be fixed? Game is unplayable in party now - so as im playing in party 100% of the time - its not playable at all.

2 Likes
#14

Issue is not fixed wish I could get paid to get on forum late at night when players asleep to lie to them and keep players under control that seems like fun job how about fix the issue instead of letting game did

Just bought token yesterday for me and wife now cant play in party? IMC doesnt care? They send you with poor english to tell us things late at night when no one is around that dont make sense because you cannot write them properly?

Why you turn off email notifications too? So people cannot see that you respond and forget until they check?

So fishy IMC not happy about this

1 Like
#15

2:00 AM PST
Server: Klapedia:
Team: AngelsFlight
Character: VioletSnowshield
Bug: Frozen in place when boss cutscene is triggered. it does not go away even after the boss fight ends. Attacks do nothing, can only jump

Unable to log out, or go to character select. only quitting out works.

[As a side note; I am very, very disappointed in all of you on the code team…This behavior of restricting teamwork by not including larger groups is bad enough, but now bugs which actively and effectively render a team boss fight into a 1v1 situation is disgusting and feels targeted against group players.]

#16

Problem is - how small patch (add some costumes and stuff) made whole party system and questing together unplayable? Is it this hard to make patch without making more errors?

I know there are many problems with game but i can handle it. Problem is - there are constantly more problems coming without fix.

#18

Date and Time(Please, specify the timezone) : June 28-30, all the time

Server Name: Orsha

Team Name: ohobbs

Character Name: All of them

Bug Description : While in a group whenever a event is triggered that would pull the party together, 1 or more players who are did not initiate the event will get stuck in place, able to only jump up and down and use a limited selection of abilities.

The issue persists after the event is over, only changing channels seems to fix the issue from my personal experience, but have had other players in my party have to re-log to resolve the issue.

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

Also as a side note as stated in my posts in the other forums other members of my guild are reporting and experiencing the same issue. I have at least half a dozen reports of the issue just with in my guild and with people on my friends list. It is also being asked about on a regular basis on the world chat for the server. The issue is wide spread and needs to be fixed soon.

#19

Date and Time(Please, specify the timezone) : June 29-30, all the time

Server Name: Orsha

Team Name: shuttheface (and actually other group member too)

Character Name: All

Bug Description : played in a group, whenever we face boss, team memberl, other than the player who initiate the event, will stuck in one place and can’t move anywhere. our magic, skill won;t have any effect. change channel solve the issue, but this will cancel the quest.

Game Control Mode (Keyboard/Joypad/Mouse) : Joypad, Keyboard

Kindly please fix this ASAP.

#20

Same in Silute. :slight_frown:

#21

Date and Time(Please, specify the timezone) : June 29-30, all the time

Server Name: Fedimian

Bug Description : played in a group, whenever we face boss, team memberl, other than the player who initiate the event, will stuck in one place and can’t move anywhere. our magic, skill won;t have any effect. change channel solve the issue, but this will cancel the quest.

Game Control Mode (Keyboard/Joypad/Mouse) : Joypad, Keyboard

It’s still the issue, despite IMC person telling us it was fixed. Really makes game unplayable.