You can’t change people from acting like idiots no matter how much you preach to them. IMC can influence change by making idiots think before they act with some simple forum moderation.
These posts just fuel people’s desire to troll and act even more uncivil and, in no way are they going to influence people to change. Even if it seems like we’re projecting the blame to IMC, it still is IMC’s fault for neglecting moderation.
I just see no optimistic approach here. It’s simple human nature at work here.