Need suggestions on TP spending limit

[benyuletide]

Since Help Center (Forum) seems quiet, I really need help on TP spending limit. I have sent tickets and have no information on progressing. How long does it take? I don’t know who else should I contact anymore since the OFFICIAL support site doesn’t seem to help much.

Please I a 3 weeks new player and would like to enjoy my time here.
Please, is there someone I should contact?

Server EU: Fedimian
Team name: Benyuletide
connect with Steam account

references: Please raise TP spending limit, (Tickets sent no progress)

[benyuletide]

@STAFF_Yuri do you know who should I contact? please

[ridleyco]

I suggest 5 tp a day as your spending limit.

[Veldt]

Ah yes, the 300 TP newbie limit.

[STAFF_Yuri]

As the charge back frauds are on the line, TP limit removal process is something We cannot be proceed immediately. This also took many factors to consider, time, your steam account, progress, and so on.
And I quite can’t give you exact date, since, well if this info is on loose, they’ll know and try use of it and well fraud TPs loose in game and inflation… and all that creepy stuffs would also come.

So, I suggest you to hold for a moment. I’ll mark it on my schedule as well.

[benyuletide]

Yeah, I’m a newbie, and have been here only 2-3 weeks. perhaps, do you know how long this limit will be removed? Approximately?

ps. I just want to enjoy my time, costume and etc. +_+

[benyuletide]

Hello STAFF_Yuri,

thank you for your reply,

I have received answer as following:

perhaps, is there a way I can do to help on request for a reset of TP spending limit?
I don’t play game on steam much.
some ways I can contact or sending email to stuffs directly?
Please.

it’s still in the beginning of the mount, in this case as of the answer. Do I have to wait until next month?
I have bought TP because I want to use it imediately but I understand there may be some inconveniences on the way. although, Can you help me please?