Tree of Savior Forum

Need help (Error Code 8)

Have a 2 days off from work but since morning earlier today can’t login because of this.
Thank you in advance for any advice/help or reply.


Server Name: Telsiai

Character Name: All Characters

Bug Description :
(Error Code 8)

  • The channel has closed due to an unexpected problem.
  • It will remain unavailable for a few moments.
  • Returning to lodge.

Steps to reproduce the issue :
Initiating the game/Starting the game

Screenshots / Video :

Game Control Mode (Keyboard/Joypad/Mouse) :
PS4 Controller


  • CPU : AMD-A8 3870
  • RAM : 8GB
  • Graphics Card : GTX 750Ti
  • Mainboard : Gigabyte GA-A75M-S2V
  • Storage : 1TB Western Digital Blue
  • OS : Windows 7 64-Bit
  • Internet Connection : 20mbps Fiber Optic
  • Country, Region :
1 Like

same… this happened around 9:20-ish server time… before that i was able to complete my miko quest and do some main quests even… now i can’t even interact to the daily npcs… i really want to complete the invited ones event…

This is annoying. I cant enter normally to telsiai sv (my main sv) but ican enter normall to other servers Klaipeda, fedimian and even silute.

Same IMC potato coding. Please help. @GM_Francis @STAFF_Yuri @STAFF_Letitia @STAFF_Ines @STAFF_Amy @STAFF_Ethan

I have the same issue. Cant play the game and if I am able to sign in the lag is unbearable.

It’s been 15 hours… the issue is still ongoing. (telsai server)

Im using VPN and it works fine when i connect outside SEA connections. So it seems SEA server has a problem.

mine suddenly went fine now !!! O___O even my lag attack problem is nowhere on sight OxO;;; and no response from staff O____O;;; what’s going on OAO

Are you still facing an issue?

1 Like

Yes still facing the same issue as yesterday. Just checked today 10am server time.

And what is your Team Name?

@STAFF_Letitia Sorry for my delayed response message/pm sent.

issue was gone around 6pm server time, i went out to get breakfast and came back around 8pm, and the problem is back…

Could you do send us your last replay file?
If you facing this issue again, kindly report it through a Support ticket along with your lastreplay file so we may further investigate the problem. You can find your lastreplay file at the following path: Steam/steamapps/common/TreeOfSavior/release/replay/lastreplay

sent a new one via leticia’s pm… currently testing it now… and it has worsen…

I wish you could resolve this. I have been unable to play this game for 24 hours now. (Telsai Server)

there’s a speculation that it has something to do with the damaged undersea internet cable in hongkong that has been going on since late april…

I have been experiencing the same problem! And whenever I get in the game, the NPCs do not appear, even my skills in the hotkeys. And the LAG and DELAY are very frustrating. This is happening
for over a week now.

1 Like

Currently, we are checking on this issue.
Please do send us the ticket via support ticket category.
kindly report it through a Support ticket along with your lastreplay file so we may further investigate the problem.


i cant upload my lastreplay cuz of authorized (authorized extensions: jpg, jpeg, png, gif, xml)
server name :Telsiai
team name: FishPie

same issues here can u fix it , teamname silverval server sigita