Tree of Savior Forum

Law class action against IMC regarding Silute (SA) server

Plain and simple, IMC is selling packs through Steam and the server is just inaccessible for many players.

I’m from Buenos Aires, Argentina.

I’ve bought a founder’s pack, even one of the new packs yesterday, can’t play the game. I just feel robbed.

What do you people think? I mean, it’s not our concern DDoS attacks, server issues, etc, we paid for a service, and if not provided as such, i’ts a plain scam, at least according to my laws here, in Argentina.

Bottom line. Do you believe it’s justified to start a law class action against IMC for this disaster?

What do you think?

1 Like

If you happen to get any supporters to your proposed class action, do consider bringing your energy towards MNCs destroying our forests and wildlife habitats.

15 Likes

I undestand your disbelief. Law does not work that way in Sout America, gratefully.

How about getting refund and moving on?

No. It’s still not respectful as a customer.

This post makes me go…
huehehuehuehueuhehu

Glad it makes you feel like that.

Sorry for you, btw.

Not worth it. You’re gonna lose more money than you gain, if you do gain any. Besides, you could’ve tested to see if gameplay was smooth or satisfiable before purchasing anything.

Disagree. It’s well worth it.

Remember, South America, our laws are quite different.

Gl with that then… i dunno how civil law works over there lul XD

Except IMC is not an Argentinian company. Not even one based in South America.

The company is based in Korea, the game you’re playing published internationally. You’d be dealing with a cross-borders lawsuit. Good luck with that.

In the end, IMC would just redirect you to their server provider and those would blame the DDOSers and player overload and in the end you’d still lose a lot of money and gain nothing.

Edit: Also, by signing up you agreed to the EULA that includes the following paragraph:

“NEITHER IMC GAMES CO., LTD. OR ITS THIRD-PARTY PROVIDERS, NOR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING ANY CONTENT OR SERVICES CONTAINED IN THE GAME, NOR ANY OF THE IRRESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS, MAKE ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THAT THE GAME WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE GAME OR AS TO THE ACCURACY, RELIABILITY, QUALITY OR CONTENT OF ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED ON OR THROUGH THE GAME.”

and

“This EULA is governed by and construed in accordance with the laws of the Republic of Korea.”

Now, EULAs in some countries have ben appealed through lawsuits beforw, but you have to prove they’re actually illegal by the country’s laws

11 Likes

My family runs the largest law firm in the country, along with the government. Why not give it a try?

Americans amaze me.

EULA means nothing.

1 Like

Your family means nothing in Korea.

6 Likes

Maybe, but let’s give it a try!

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I can agree that sometimes EULA doesn’t really matter when arguing a case… but this… tell me when it happens…cause im not sure which court is gonna settle this case…rofl…plus american follow their own common law …common law ≠ civil law… and every country has their own… but to take a law class action is gonna require a huge sum of money thats for sure… XD

rofl

End-User License Agreement

6. Limitation of Liability; Indemnification.

IMC GAMES CO., LTD. WILL NOT BE LIABLE FOR ANY FAILURE TO PERFORM ANY RESPECTIVE OBLIGATIONS UNDER THIS EULA DUE TO ISP INTERRUPTIONS, SOFTWARE OR HARDWARE FAILURES, DELAYS AND/OR OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET, OR FOR ANY OTHER DAMAGES THAT ARE BEYOND REASONABLE CONTROL OF IMC GAMES CO., LTD.

============================================

your only option now is to file a complaint with the international better business bureau at IMC or Steam, Most likely a refund through steam customer service. Email them. Good Luck!

This post was flagged by the community and is temporarily hidden.

1 Like

You may be right, Steam is the truly rightful defender of our virtual rights.

Btw, it’s not about money, I just wanted to play this game, and I can’t, because IMC is not able to handle such a marvelous game. Sad, really sad.

What you bought is a bunch of pixels called “items” inside the game to gain advantage over other players in some way or another. You did receive what you paid for in full.

Service is provided for free. It is impossible to rob you of something that does not belong to you in any way.

2 Likes

No, you’re mistaken. Since real money is involved, you’re entitled to receive what you paid for, and that includes server access, and playability, at least.