RNG isn’t bad in and of itself, but it’s bad when it’s the only form of progression, and when you put multiple layers of RNG progression on top of themselves. Now you need to RNG a weapon with good stats, RNG enhancement, and if you don’t have billions of silver it’s more economical to RNG transcend than to fully invest shards for the higher levels which take hundreds of shards but at least with transcendence they give you the option to gamble as much as you want or to just go for the more expensive sure-thing. Why can’t a system like that exist for everything? Oh, right, because it does exist, except only in a cash shop item.
Like, you just pointed out the problem yourself. Gearing is the only end game content. What are you gearing for? There is no challenge in the game at all. PVP is a joke and the ■■■■■■ up gear system makes it MORE of a joke. Instead of adding more content, they add more RNG and more gear treadmills.