Tree of Savior Forum

Item Restore Policy

Greetings Saviors!

We have made an announcement regarding ‘Item Restore Policy’.

You can check the details at our official website from the following link.

Link :

Thank you as always for your continued support, enthusiasm and love for Tree of Savior.


IMC Staff


" - Items can be restored when the ticket is reported within 3 days after the incident."

So you have to submit a ticket? Sorry but when I click on “Support” all I see is some outdated FAQ and nothing else…

" Restorable Cases"

What about those guys who reported having in their storage items that are not team storageable?

“Gem can be extracted via Blacksmith NPC”

No they can’t, once they’re socketed they’re lost. Only skill gems matter here.

" (3) How to send a ticket"

There is no submit button… If you click on “ticket”, the only thing you get is some outdated FAQ popping up.

1 Like

Nevermind. This works with Firefox, I guess it’s just a browser compatibility problem.

1 Like

@IMC … the Reset Event going on is kinda weird … giving us ARTS Reset for classes we don’t even have arts in it …

Can you make it that it’s a selection type? …

Does this mean that I can still retrieve my +16 durandal that I accidentally dismantled before this policy has been implemented?

So sad