After all that nonsense from IMC after this DPK bug I think there is a lot of people getting banned in a unfair way, although many of us have spent a lot of money and time in this game. I play this game since closed beta, bought the founders access 3 for BRL 19.99 back in april 2016. My question is, what is the easiest way to retrieve at least the money invested in this game after this unfair ban? Is a international juridical process effective or should I contact steam for a refound? I know there are many people really mad with IMC now, they’re punishing us for their mistakes but we can’t just sit and watch they do anything they want. They’re stealing from us when they ban us without any plausible reason. 1816hrs and BRL 476.55 spent into this game for that.
You already signed the EULA, you’re fecked.
They aren’t binding, it’s
not a contract.
Even so, per ToS’s terms of service “IMC Games reserves the right to ban any user from the Game without refund or compensation.”
But whatever, pay for a lawyer.
Just to shot you down…
http://store.steampowered.com/steam_refunds/?l=portuguese
I take by your forum name you are Brazilian, so it’s in portuguese, if not or you want your main language, just change the portuguese part to your language and it will probably work.
EULA means nothing.
Actually, it would be possible to sue IMC, the thing is, will cost you more than you could retrieve, doesn’t worth it.
INVESTED?
You bought something. You were delivered exactly what you bought. And you want it back more than a year later?
Not happening. You didn’t “invest” anything. You bought a product that you were delivered, exactly as advertised. It’s not an investment. It’s a payment. You’re not entitled to any refund on something that was delivered exactly as promised over a year ago.
You’d be entitled to a refund if there was something wrong with what you paid for, or it was not delivered. Unfortunately however, it was. You don’t get to ask for refunds for things that had nothing to do with what you paid for.
This topic will automatically close in 2 months.
EULA is not enforceable in many countries.
sure if you’re willing to pay more than you will gain lol.
I suppose this would be judged by some kind of international law, as brazilian consumer rights are enforced only with companies that have branchs in Brazilians lands… so, I bet it would be friggin’ expensive to sue IMC… Not sure really… You would have to consult a international laws specialist…
Nah, you’re completely wrong. I paid for my account and the stuffs that is on it, and I don’t have it anymore because someone behind the scenes ■■■■■■the patch up.
Yeah, that’s a thing that I should considere. I’ve read about it and since Brazilian law has no power to force IMC to make any compensatory measure, the best thing I could get is see IMC banned to serve their services here in this country (what brazilian laws loves to do, WhatsApp got temporary ban here about 3 times last year) but i don’t want that. IMC is a ■■■■company but yet there are a lot of people that want to play their game. I think i’ll leave it aside, even though I’m really mad about this whole situation.
Funny guy, a dumb one though. Couldn’t you think about anything better to write in a comment?
You have the point, but the thing is: Steam only considers ban a reason to invalid any kind of refund if it was made through VAC (kind of a anti cheat from valve from what I read) and this is there for a reason, developers sometimes drops the ball in their bans so this would guard steam from an unfair ban. Although I doubt that IMC used this VAC thing to block and further ban any account in this crazy event, they brought it from their own mind.
“Banimentos pelo VAC
Caso tenhas sido banido pelo VAC (o sistema antibatota da Valve) num jogo, perdes o direito de ser reembolsado por esse jogo.”
I think you didn’t got it right what is there also…
This one is what is applied to any case in ToS, since it’s in-game buying.
As long as you actually recieved what you paid for (TP) there is no legal reason why you should get your money back. You’d only have rights for refund if you didn’t get the cashshop items/TP you paid for.
Also you don’t own the cash shop items forever, if you own them at all… otherwise Electronic Arts would have to refund millions and millions of dollars everytime they shut down one or their online games. You usually only pay to use them, not own them.
Also, the terms of contract states that they can ban you for whatever reason, even for no reason at all, which is a standard thing for any MMO game.
Unless you are saying that you bought the account for money (which i hope you didn’t) you didn’t pay for the account. This game is free to play.The only things you can pay for is cash shop stuff. And if someone breaks the rules and gets banned then he/she also loses the right to the cash shop items.
But hey, if people got banned for breaking the rules but insist on sueing because of the TP shop money issue, i’m sure IMC will be nice enough to send cheaters a link to a downloadable 10kb file containing all your cash shop items in binary data. While this file would be practically useless to you without being able to play the game, you’d still got what you paid for.
What rules did we all break in this event? We played a game coded by peopel that know nothing about what they are doing or let me get it better. We played a game that is managed by people that flashs a patch to fix a mistake and instead they destroy the whole economy of the game. Let’s make some folks guilty and everyone is happy.
In the case of downloadable file that you mentioned, they would been freezing my propriety what I don’t think that is legal in any country unless there are a criminal investigation to do so.
Even if people who was proved really guilty in this case (what clearly wasn’t the case) the only thing that they could do is remove only free in game content (such as character’s level, pets and etc…) anything beyond that is theft.
The thing is, those terms has legal background in South Korea or any other country that steam and IMC provide their services?
And if you really still think that those bunch of words on their own platform means anything, check that:
https://www.gamespot.com/articles/valve-found-guilty-of-breaking-australian-law-with/1100-6436074/