IMC's disrespect with [SA]Silute players

[marcio-shi]

I and the whole brazilian comunity are disappointed with yours management. Every single week there is a new issue that make the game experience revolting. Lag and connection problems are the first cause for players rage on all kind of game, and you make it worse with your deplorable customer service and support.
For Gods sake make it transparent, say what is going on with the game, show us that you know the problems and you are working on it.

Eu e toda comunidade brasileira estamos desapontados com a gestão de vocês. Toda semana tem um novo caso que faz a experiencia de jogo revoltante. Lag e problemas de conexão são a primeira causa para os jogadores darem rage em qualquer tipo de jogo, e vocês fazer isso piorar com a o seu deplorável serviço ao cliente e suporte.
Pelo amor de Deus tenham mais transparência, digam o que está acontecendo com o jogo, mostrem para nós que sabem dos problemas e que vocês estão trabalhando nisso.

[greg8745]

What’s going on now, today? I won’t play until night.

Yesterday I was playing in a stable 60~110 ms (which is a shame for a server located in my city, though). I say stable because the lag spikes wasn’t getting in my way while I was buffing and attacking monsters, which is weird, actually.

Last week, it got unplayable when I was using Blessing/Sacrament and nothing was happening besides my hands hanging to the air waiting for something that wasn’t coming - and never did.

Now, none of this happens anymore.

IMC has a lot of work to do on [SA] Silute, but the server is finally improving… They should optimize the servers’ communication with us clients but more than that, they should optimize the game itself, which isn’t using any GPU and only one CPU core (yeah, I know DX11 thing, and it doesn’t work as intended).

They certainly should be more transparent with us - not only SA players - and share with us what they are trying to do to improve our gameplay overall in terms of optimization on both framerate issues and network issues.

[Nakano15]

I and the whole brazilian comunity are disappointed with yours management. Every single week there is a new issue that make the game experience revolting. Lag and connection problems are the first cause for players rage on all kind of game, and you make it worse with your deplorable customer service and support.For Gods sake make it transparent, say what is going on with the game, show us that you know the problems and you are working on it.

Welcome to the beta dude.
Also, It seems like some Brazillian players are moving out from Silute server due to those issues.

What’s going on now, today? I won’t play until night.

Yesterday I was playing in a stable 60~110 ms (which is a shame for a server located in my city, though). I say stable because the lag spikes wasn’t getting in my way while I was buffing and attacking monsters, which is weird, actually.

Last week, it got unplayable when I was using Blessing/Sacrament and nothing was happening besides my hands hanging to the air waiting for something that wasn’t coming - and never did.

Now, none of this happens anymore.

IMC has a lot of work to do on [SA] Silute, but the server is finally improving… They should optimize the servers’ communication with us clients but more than that, they should optimize the game itself, which isn’t using any GPU and only one CPU core (yeah, I know DX11 thing, and it doesn’t work as intended).

They certainly should be more transparent with us - not only SA players - and share with us what they are trying to do to improve our gameplay overall in terms of optimization on both framerate issues and network issues.

I’m still sure that LU!G is hosting the servers.

[Loztchild]

Vomzi - Animation Blog 2D & 3D Software Guide

[owerride]

I can not complete quests with interaction and time, it is both lag the time over and not complete the quest. Ping? 500ms or more… 10 seconds to interact with the object…ridiculous…

[elijiahrave]

I’m fazed, hasn’t IMC retracted the whole “OBT” thing with a public announcement?

Isn’t this the official release?