Tree of Savior Forum

IMC, Just rollback the servers

General Discussion
#21

One random question: What about people who got +11 on an armor piece with decent potential? How are you going to compensate that if you rollback everyone and the player can’t get +11 anymore?

Aren’t the rollback suggestion a lazy-outsider-point-of-view thing? They do have the tools for checking each player data.

Plus, depending on how it works, a full rollback can take the same time this is taking and things can go worse depending on if you have ready-to-go rollback tools/environment or not (as in, able to rollback but requires manual effort of restoring backups and stuff).

3 Likes
#22

A large scale mmorpg should save their server states at least once everyday. I’m pretty sure they’d be able to do a one day rollback in just a couple hours.

Both solutions are bad and will generate insatisfaction, but a leader needs to choose whatever is less worse for the whole.

You’d have to give another go to your +11 gear, but I believe that would be less worse (to the community as a whole) than letting slip one exploiter who managed to get away with tons of BBs cause he used multiple different accounts to farm.

Imagine half the accounts in the server keeps a BB from the exploit. That’s already nuking the economy for BBs.

1 Like
#23

And if you can keep the +11 gear of the poor player AND fix the BB problem? Isn’t that better?

#24

The problem is that the only way to fully solve the problem they created is to rollback. It’s not only the most cost effective, its the only way to solve such a bug that affected every DPK drop.

Yes, people will lose out with a rollback, but people will also lose out if they continue with this course of action. The difference is that the rollback fixes the problem in the long term.

Rollbacks aren’t a light solution, but if you inject 100’s of monster gems, rare items, and cubes into the market at once you will cause a crash. Furthermore, if some of those players benefit from “exploiting” this bug (its debatable but ill stick with their wording) that means that in the future more will be inclined to do so as well that normally wouldn’t.

3 Likes
#25

Isn’t that why they are taking so long to check individual stuff, as in, actually removing them?

#26

Humans are checking accounts one by one. They will not catch everything. Furthermore they specifically said each player will keep one of each of those items (REWARD).

Its bad enough they will miss some people, but to further reward everyone as an attempt to skirt the issue is lazy and wrong.

Yes, people will be mad at a rollback, but people are going to be mad regardless. This is about fixing a major problem.

Half-assed solutions are what caused this, doubling down on those only makes it worse. Sometimes you just have to cut your losses and start over.

Edit: I specifically said 100’s because they said 1 of each would be retained, otherwise it would be 1000’s.

#27

I feel everyone is understanding that “1 item per person” in a different way, it’s kind of hard to discuss that, y’know :<

What if it’s literally 1 item and you keep an infrorocktor weapon from west siauliai (they’re low dpk drops)? Or is it 1 of each? Or is it only for the expensive materials? What about other non-known lower level materials people could have farmed lots?

Or if rollback, what about people who actually got legit stuff?

A rollback also won’t be 100% effective.

#28

They’ll never be 100% effective with the filtering, and they mentioned they’d be allowing 1 rare dpk item per account to pass by. Like @Aegrus mentioned, imagine a huge amount of rare dpk items being inject at the market at once.

If they had a rollback, it’d be over hours ago (seriously, a rollback wouldn’t take more than 2 hours) and you could already be spending your time now crafting another +11 gear. Plus the compensation itself could make you feel less worse for losing your gear.

1 Like
#29

Please, tell me each step by step of your game database rollback procedure within a timed ranges covering each and any thing that could happen considering you have to rollback everything by hand?

#30

Wrong. A rollback would 100% fix the increased DPK drops as it would put the server in the same state as it was before they made the change.

#31

But it would make people who got legit stuff lose it too, that’s my point. It’s not 100% effective.

#32

Reload the database SQL dump that should be taken periodically in every big scale mmorpg. Shouldn’t take more than a few minutes, but the 2 hours was there just to check mistakes and stoof.

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#33

So, can you now tell me the how IMC servers works and how “periodically” are the SQL dumps? And how much space they have for that? And how much data?

And if the gear was from Solmiki set that you need to spend at least 10 days to craft plus tons of silver?

#34

You are using effective wrong, or not defining it.

Effective: successful in producing a desired or intended result.

The effective solution fixes the problem at hand in the best way possible.

The problem was DPK values were raised too much and they don’t want those items from that period to exist.

Solution:
A. roll back the server over 2-3 hours, hand out compensation, apologize. 100% fix

B. manually comb accounts character by character, offer ignore 1 of each item obtained, offer compensation, spend 10+ hours, and still have items from a “bug” on the market…it doesnt actually fix the problem all the way 50%?

Do the math.

#35

This situation is cause for a rollback, I don’t get how their current decision is better.
Rollbacks aren’t nice, aren’t pleasant but sometimes necessary.

This current format guarantees free rewards even if you did “exploit” as people are coining it.
At least 1 free: Battle bracelet, wizard bracelet, hanaming gem (any other gem), 315 recipe rare drops and the list goes on. Anything you found you should have at least one of after IMC is done.

So what happens to people who sold most of them and got lots of silver and burned through it for items/gear. IMC is going to catch them all? Doubt it.

I agree with the need for a rollback here, but we are getting the one item left over solution.
Enjoy the free stuff people who profited!

#36

Now answer me. What if the rollback is only a snapshot at a given time, let’s say, 12 am every day?

Or like, each 3 days?

How are you going to rollback 2-3 hours? You can’t constantly back up ALL the data every single hour.

How effective will it be to rollback to the last tuesday maintenance? Or maybe to 2-3 days ago?

#37

Read the posts by @mrshadowccg or myself please.

You go back to the last “clean” backup. I.E. the backup before you introduced the bug. A rollback is practically 100% effective if done properly.

#38

The whole idea is to rollback a full day, so that nobody abused the exploit. Most DBMS will allow you to rollback easily a few hours if you want to, and the SQL dump files shouldn’t take more than a few megabytes (which to a big server with lots of hard disk available means nearly nothing).

No, I have no idea how often IMC makes their databases backups, but I’m pretty sure it should be possible to make a one day rollback (that’s something very basic to do with any database).

1 Like
#39

Now to see how they are planning to accurately ban people for “abusing” this.

Unless I’m wrong:
She or he who traded bugged items possibly banned
He or she who put bugged items on the market possibly banned
She or he who crafted the bugged items into real items are…possibly banned? Safe? Who knows?

Tune in next week for: “Will IMC ban you next!”

Can only hope this maintenance doesn’t bring about anything as bad or worse once complete.

#40

Then answer me when is the last clean backup? Or are you just assuming they make backups each hour?

But wait, is the idea to roll back hours or day now? Get what I’m saying?

Yes, everyone gets it. But everyone also knows it’s not 100% effective (since it affects other people who didn’t participate on it). That depends on IMC goal, which is prolly to make everyone happy.