I’m having the same problem in my account. I bought 100 TP, I can see it in game but I can’t add this TPs to my acc.
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Same problem here. I click yes to redeem, nothing happens.
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serious still not packed? any news about the problem …
Sigh. I just bought the 100 TP bundle for NA and I didn’t receive anything. I have the email receipt from Steam. No amount of restarting ToS or relogging has helped.
I bought 100 TP and I did hit the “use” button and now the TP is all gone. Its not applied to my account and the “use” button is now gone. Tried to open a ticket, all I got was a automatic response and then I opened a new ticket and have been 24hours w/o response… Already sent a refound solc. for steam store. Tree of bugs do not deserve my money anymore (cuz I try to help but they do not deliver the prodct)
same issue.please help.
Help same issue here i purchased but no bundle 
I have the same problem please help
Hi Savior! Kindly send us a support ticket to for us to be able to process your concern.
I have the same problem
Me too, I could not get even the first bundle. So disappointed.
Anyone who’s able to receive a bundle, please tell me where the bundle is in the game and how can I get it to make sure it’s not bug. Thank you very much.
just bought tp awhile ago … cant find my tp in game … wtf?
It is not just you, I have the same issue and submitted 2 support tickets.
Hello Saviors! Kindly send us a support ticket for us to be able to process your concerns.
Hello,
I purchased 100 tp 2 times through steam waller for SEA severs but i cant receive any TP in my account.
I tried to email to support team but they didn’t respond my. I want to notice that i emailed them 1 week ago.
Can you check my situation please
My team name is: NoMoreNameForme and my serve is: Varena
Hi @tranhohai03, kindly send us again a support ticket and we’ll need to look into your information again and compare it to the data for the Tp Bundle in case we missed out something. 
Having the same problem as all these other ppl except whenever i try to submit a ticket it doesnt let me. What do i do?
well i have bigger news, IMC has scammed me out of 300 tp for at least 3 months now, they refuse to solves the problem with me directly and just keep stringing me along, and what they did to replace the missing to was give me 1 token, this is why i say scammed, and now im entering a new process to retrieve the missing tp or / tokens, it happened in the exact same way, i had tp stored for a while and when i decided to use it nothing happens!
I have the same problem right now.